January 2024 by mehdi k
Mixed Experience, Friendly StaffI recently had a mixed experience with this pharmacy. While the staff is undoubtedly friendly and polite, I encountered recurring issues with the accuracy of my prescriptions that became quite frustrating.On multiple occasions, I collected my medication in a bag, only to find out later that one of the medications was missing. When I returned to address the issue, the response was less than satisfactory. The staff simply stated that their records showed I had received the missing medication, despite my assurance that I did not.This was not an isolated incident; it had happened a few times before. Dealing with these discrepancies required spending an hour on the phone to obtain a new prescription. It felt unfair, and it's an inconvenience that patients should not have to endure.In light of these recurring issues, I made the decision to change my pharmacy. While the staff's friendliness is commendable, the consistent problems with prescription accuracy outweighed this positive aspect. I hope this feedback helps improve the service for others in the future.
December 2023 by John Arnold
On the way to the Barbican centre my wife tripped over on the pavement and fell injuring her mouth and gums. We went into this pharmacy and were treated with excellent service by a lady pharmacist. I didn?t take her name but my wife and I would both like to take this opportunity to express our thanks and gratitude to her for her sympathetic, courteous and professional attention. Thank you.
December 2023 by Abdullah Shareef
The pharmacy's impeccable tidiness is noteworthy, creating an inviting atmosphere. The neatly arranged shelves showcase a diverse range of vitamins and dermatology products, allowing customers to easily find what they need. The extensive selection indicates a commitment to health and skincare needs. Overall, the combination of tidiness and a well-stocked variety of products enhances the pharmacy's appeal, providing a positive shopping experience for customers seeking both vitamins and dermatology items.
November 2023 by ANTHONY B
I feel bad writing this review because for many years before Covid this was an exceptional pharnacy. Nick the then owner was a gentleman and his wife a pure joy. They employed Joe as the pharmacist who was there many years. You could not find a more helpful chap, they all saw me through some very difficult health issues.Even though I have moved away I have kept loyal to them and use the Pharmacy for all my medicine health needs.As of late things have deteriorated.With the exception of one chap at the counter, there are so many different faces each week it is impossible to keep count.I know things can be challenging especially within the NHS however, when once if a prescription was ordered for instance on a Monday it was always ready Wednesday, Thursday at the latest.Not now, I have attended the store 3 times this week and even though the items today were picked, they were still not ready so I do not have my medicines.I am not the only person noticing this, quite a lot of locals are commenting.Items are not in stock, prescritions are not fulfilled wtc.I know the management will respond come speak to us. Well, that is not always so easy. You shouldnt wait for us to come to you, you need to reach out to us, your customers, perhaps doing some research, why is there such a turn over of staff, inconsistencies etc I do hope you take a positive look at this review, put faith back in your business, employ staff who are caring and have some empathy and improvements made otherwise we will go elsewhere..
November 2023 by Ellie Ryan-Doherty
Really helpful chemist, very non judgemental and really lovely staff. Definitely one of the best chemists I've been to. Prices are reasonable too.
October 2023 by Olga Maria Jando-Dziedzic
The personell was extremely helpful and respectful. They advised on meds should and gave me a ready solution for my problem. I couldn't ask for more. Thank you! ??
October 2023 by WhoaLisa
They have some lovely beauty products from mod to high end.
September 2023 by S L
Dishonest staff. Will lie about having stock available and push for private prescriptions. On the phone I was given two options to obtain the medication from them (that they have stock of always: 1. Call 111 or 2. ?the quickest way is to pay for a private prescription? which I know they charge more for at the pharmacy ?as 111 can take time.? Called 111. They told 111 they have no stock regardless of urgency. When questioned why they lied to 111 they denied it first before changing it to ?they only keep stock for for private prescriptions (£) and don?t otherwise give out prescriptions from 111? the number they suggested I call (?but really best to call private - it?s just so much easier!?)which was never my experience until today. Gross, rude and dishonest. If you are the type to make as much money as you can over patient health - I suggest you go into another business. Seedy branch. Shouldn?t be a big jump. AppallingBe better - it?s your job.Edit: no thanks - I stand by everything I?ve said in this review and intentionally spoke to the ethical issues I encountered. That?s all. Whatever the status of the drug, in February I walked in and requested an emergency two week supply before I went on holiday the following day (no prescription with me) and was happily supplied it on the spot with no prescription - I just had to pay I believe 140£ for it. It?s about money - an ethical issue. I can go on but would rather go on with my weekend. All the best
September 2023 by Alistair Murray
Utter rip-off. They quoted me £25 for a very simple private antibiotic prescription (cost price £1?£1.50) which I got from another pharmacy 5 min away for under £10. When I recently got an NHS prescription there, I received no advice on how to use a potentially risky medication.
August 2023 by Samuel Lewis
Dishonest staff. Will lie about having stock available and push for private prescriptions. On the phone I was given two options to obtain the medication from them (that they have stock of always: 1. Call 111 or 2. ?the quickest way is to pay for a private prescription? which I know they charge more for at the pharmacy ?as 111 can take time.? Called 111. They told 111 they have no stock regardless of urgency. When questioned why they lied to 111 they denied it first before changing it to ?they only keep stock for for private prescriptions (£) and don?t otherwise give out prescriptions from 111? the number they suggested I call (?but really best to call private - it?s just so much easier!?)which was never my experience until today. Gross, rude and dishonest. If you are the type to make as much money as you can over patient health - I suggest you go into another business. Seedy branch. Shouldn?t be a big jump. AppallingBe better - it?s your job.Edit: no thanks - I stand by everything I?ve said in this review and intentionally spoke to the ethical issues I encountered. That?s all. Whatever the status of the drug, in February I walked in and requested an emergency two week supply before I went on holiday the following day (no prescription with me) and was happily supplied it on the spot with no prescription - I just had to pay I believe 140£ for it. It?s about money - an ethical issue. I can go on but would rather go on with my weekend. All the best
August 2023 by Luke Williams-Bukac
Excellent service. And great help with finding a minor injury unit nearby.Which was really helpful because we were tourists in the area.
August 2023 by Ameyah Forbes
Disgusting judgemental attitudes at this pharmacy, unless you look rich don?t expect to be treated as a human, they care more about themselves than your health
July 2023 by vladislava bondarevskaia
Great local pharmacy with amazing customer service. Recommend 100%
July 2023 by Desi Konstantinova
I find highly unethical the practice of this pharmacy to sell private prescription medication at prices which are multiple of the NHS. I paid £50 yesterday for antihistamine medication that would have cost not more than £20 at Boots. Avoid!
June 2023 by Cecel
Got a shampoo from there and it?s like double price than official website. I knew it could be a bit expensive than online sometimes but much more than double price. Terrible.
