November 2023 by Suzie Schmitt
JJ was so helpful and went above and beyond to make sure we had everything we needed all sorted out. Thanks, JJ!!
November 2023 by Tim Elliott
JJ at Aldwych was very helpful. Not at all pressing just right. Explained everything very clearly
November 2023 by Camila Robinson
Vijay is a very nice guy! I had to go to the Post Office about 5 times to get my BRP and he was always very friendly! That makes a lot of difference! Other staff were great as well! Wish you all the best!
November 2023 by Katherine Salmon
Sunny was so helpful. The self serve kiosks are great but actual lovely customers service can?t be matched! Thanks Sunny
November 2023 by Rebecca Irish
Staff are absolutely lovely here. I come here all the time for work and always enjoy my visits here. So friendly and genuine. And quick! Definitely recommend :)
November 2023 by Alan Newell
Sunny was fantastic, very helpful and most importantly for he all done with a big smile ?
October 2023 by Mary Miller
I use this post office regularly for personal and office business. The staff are helpful, well-informed and friendly - Manuela in particular. Thank you.
August 2023 by Francesca Ferguson
What an amazing experience. The teller who helped me was great and patiently talked me through different options. I had to get a postal order for a new passport. All went well at embassy. Thank you again for your assistance.
August 2023 by Vidhya Iyer
I came here today to pickup my BRP. The staff here are extremely efficient and friendly.I?d like to give my special thanks to a very warm and lovely staff named Vijay, he helped me quickly find my BRP and was very welcoming.
May 2023 by GC S
My favorite post office and I didn't know there could be such a thing. They're so friendly, personable and helpful that I bring my parcels into work to return them at the Aldwych post office rather than at home. Also the most efficient post office I have come across in London, this is where others should send their staff to train in excellent customer service.
December 2022 by Philip Behrends
Extremely pleasant, helpful service.
November 2022 by Andrew Cornibert
I came here because the space and customer service are really great.Salasie was brilliant kind professional and so helpful.What a lovely big P.O .Thanks for helping me
October 2022 by Adel A
The worst service ever. Very unhelpful and basically tells you to figure things out yourself. Every single time my package is redirected to this post office it?s never there and I somehow receive it a week after it says it?s been delivered. I asked for help regarding a package that has been sent here (I already went to other post offices asking where my package is and they redirected me here) and they told me basically to deal with it by myself. Did not even offer to check where my package is, not help me ?redirect it?. extremely rude
August 2022 by Elizabeth Rodriguez
On 19 august I went to this post office, the worst ever? Ok, I need to renew my prov driving licence and I ask the Lady in the first position, she said you need to take a pictures and I said Ok, went to the photo booth and doesnt work she said to go to another place to take the pictures but I have to close quick. because in the shop close at 5pm,, Ok I run, took the pictures when I back the time was around 5:15pm I have to go to another person, and She said: ? sorry BUT we cant do your aplication because have to be done before 5pm?. I said what??? she said Sorry and came bk tomorrow? Yes definetely I bk the next day at 4:35pm thank you, MAYBE because of the strikes THIS post office was CLOSED ?.. without any notice in the door? A very nice person next door cant believe it is closed ?.. and he advised me to go to another Post Office in Strand, very small Post Office in the Basement is a shop in the ground floor, OMG my surprise, the best service ever ever and the Manager said that Is big LIAR the person who said that the aplication have to be done before 5pm, I went there around 5:20pm..everything was done, nice people, nice staff, friendly?But the Post Pffice in Aldwych are completely LAZY USELESS? The need new Management and of course New Team? the worst place to go? Lazy staff? Ohhhh and apart of the situation No one need to take pictures because they do it in the post office, So I lost £11,00 in Snaps snaps where that lazy woman tell me to go quick? terrible people
July 2022 by Jon
I suppose everyone's experience is different, but I've never had a problem at this post office and to be honest the staff are always quick, friendly and knowledgeable.
