October 2023 by Holly Harris
Bina is such a great member of staff, I often come in with multiple large packages and complicated shipments, and she is so kind and knowledgable when dealing with them.
October 2023 by David Weissbart
Excellent service, helpful staff, went the extra mile for me more than once. Thank you Harshil and all the staff.
October 2023 by Jakaria's Kingdom
Very amazing service from the fantastic gentleman PK..So many places i had bad services but Today he made me extremely happy.
July 2023 by Adam Bailey
Excellent service, Bina was very helpful and advised me on how to post correctly which saved me cost on packaging!Thank you Bina
July 2023 by Arqam H
I was served by PK, very funny, cheerful and helpful and fast, great person to come by when having a bad day at work.was also served by Bina. very helpful and advised me which postal service is best for me, great help and advice was 10/10.
June 2023 by Khalid X
If you ever have the opportunity to go to the Grays Inn Post Office and you are served by Binu, you are in excellent hands. While she is professional and respectful she also has a very positive disposition.
June 2023 by Simon Wong
The best service I came across in any post office I went to. PK brings joy to my face, really brightened up a boring weekday!
May 2023 by Farzana Anjum Meghla
I like their service, especially Harshil, I suppose he is the manager at the post office, he is really supportive and helpful. He even assisted me in areas he did not need to. I went there to return my galaxy s21 ultra to Amazon and I was really confused about the bar code printing and cutting the label. Thank you so much, keep up the good work.
April 2023 by Mrs J
Used this post office for the first time to renew 2 x passports. Harshil was very helpful, talked me through what I needed to do/bring in and then processed it all for me the next day. A great find, enough staff to help and very friendly.
April 2023 by A P
Today I visit the post office on Gray's inn Road. The staff who help me was Bina really good she guide me I paid extra money for my parcel I want to add the Signed for to my prepaid box Bina wait for me very patiently and do all my postings. I forgot to add the address is my mistake she was waiting until all the addresses did from my end.Thanks Again to Bina for the best customer service provided to me today.
March 2023 by Victoria Brown
The worst Royal Mail office branch! Unpleasant and often rude staff. Constant humiliation by overruling the Royal Mail policy. Please do something the staff clearly do not enjoy their Job and behave absolutely unprofessional.
March 2023 by Lin Lee
It was my first time to visit this post office, I appreciated the excellent customer service by Harshil, who was very helpful and patient. This experience brings me to feel welcomed to visit again.
February 2023 by Aleena Imtiaz
Favourite post office. Was served by Bina this time. Friendly, approachable, efficient. Did a return just before cut off point yesterday and got the notification it was sent off within the next hour. Actually enjoy my post office errands as the staff are just so friendly :)))
February 2023 by Mohammad Shakeel
It was great service received in Grays INN branch FAD: 050010. It?s very convenient and very close the businesses hub of Holborn and chancellors lane, they know how to takecare of business clients. And Mr. PK was very professional and courteous!
February 2023 by Samantha White
Unfriendly staff member "helped" me post my drivers license application. After stipulating to the lady that I had never done this before and coming from a different country I was unaware of how the postal service worked regarding drivers license application, she still continued to be rude and undermine me. If you are in a customer servicing job you should be willing and helpful to the clients you are serving. Not impressed and I will not be using this post office again!
