November 2023 by Ella M
Outstanding service at the post office for certified ID services. The employee ? Meera? was exceptionally kind and professional, guiding me efficiently through the process. They prevented a billing error, saving me from paying twice. This level of honesty and customer care was truly appreciated. Thank you for the excellent service!"
November 2023 by R G
Skip the travel and head here for the full Delhi street hustle and bustle. Experience the aroma of curry, the cacophony of loud noises, and the bustling crowd pushing and jostling like passengers on an Indian train. The next day, you'll encounter a colonial British influence with a spicy twist when you visit the toilet, offering a true Delhi street food experience. Only in the UK can you find a curry shop in a post office. It's a must-visit, but be mindful not to wear nice clothes as they may absorb the lingering smells since the post office lacks ventilation. I brought my Indian grandad here, and he said it feels like home.
November 2023 by Patricia Oppong
Great staff! Incredibly helpful! Big thanks to manali who was a life saver. He was so helpful to me. What exceptional service!This post office might be the most efficient and customer friendly in all of the U.K.! Thanks Manali and team!
October 2023 by Kelly Yan
Great staff! Incredibly helpful! Big thanks to Haseeb who was a life saver. He was so helpful! I had forgotten an important document to include in my parcel and he went out of his way to fish it out so I can add it before it got sent out. What exceptional service!This post office might be the most efficient and customer friendly in all of the U.K.! Thanks Haseeb and team!
October 2023 by Jerrell Ong
Was prepared to waste some time wading through red tape but staff were fantastic. Haseeb helped me collect my BRP in a few minutes and was courteous throughout. Appreciate the efficiency and kindness.
September 2023 by Billie Hardy
Scam of a post office- was told the shop counter could help print a postage label, and only after printing did the (very-unfriendly) shop assistance say ?that will be £1.50? and pointed to a small sign. Customers should be warned about the printing cost upfront.
September 2023 by Gowri Kone
It was my first time at a post office, which means I was really skeptical about the services and how to do it. But to my surprise, the staff here was so helpful! The lady at the counter went out of her way to help me with my parcels with complete patience. I would recommend this PO anytime over others.
September 2023 by T WEETY
Went to this post office as was on my way to the office and there was a queue which first thing in the morning was expected.Welcomed by a lady with a pleasant smile who asked the reason for my visit and if the self service would be quicker.I said I needed the counter service as I had a couple of queries.Five minutes later was seen by Meera who was able to assist me efficiently and helped me work out the best way to send my package securely.Will use this post office again. Good friendly and knowledgable staff.
September 2023 by Balaji KM
Super efficient and quick customer service. Used the self-service for the first time for multiple packages. Quick way to post. Loved it
September 2023 by R OBBIE
Meera and Hamadri are two amazing and very helpful ladies. I will always keep going to this post office for everything I need as they are professional, polite and very very helpful.
August 2023 by Ita Poitiers
One star for the fresh air as the main door was kept open. I have visited this Moorgate post office branch on Monday 8th of August 2023 around 17:00. I have been returning damaged Amazon item, and I had to follow certain instructions, that is to hand the item to the staff behind the counter with no packaging whatsoever. A young, overconfident girl from the country of curry in the post office uniform with an attitude dismissed me after telling me twice to get a bag first. Then she turned her back on me and just stood there doing nothing. I think she was just looking for an opportunity to be rude. I didn't have a chance to tell her I didn't have to do it at all. Another senior Indian man helped me eventually to whom I read Amazon instructions I received. Can someone please give this girl, probably on her summer school internship, a proper training on providing a satisfactory customer service in the UK?
July 2023 by Valerie J
Don't bother with this post office - went in yesterday for two special delivery envelopes (up to 500g) which cost £7.65. The woman at the counter said they couldn't make up the exact postage so each would cost £8.60; she said that's what they did 'all the time with this 500g special delivery'. I asked a few questions to try and understand if they were merely out of the correct postage (hey, supply issues happen!) and she immediately became aggressive. Use the post office at Monument instead - lovely people who charge the correct amount!
July 2023 by Krzysztof W.
The staff is polite but they are always busy. Just two manned windows it's not enough. Plenty of self service, however if you need to return something or any other services you deemed to wait in the queue which sometimes reaches out of the door. Could do with better logistics.
July 2023 by KarLai Karoline Cheung
Self check out units - QR codes do not work. Only bar codes. Need to queue up at the counter for QR returns.Lunch times or after work have crazy queues. Best to go first thing, but it usually has a queue of at least 5 people by 8am when they open.
July 2023 by Julian Fontenell
Poorly staffed post office. Typically only 1 person serving at peak times. The self service tills are rarely switched on. If they are, the only person serving at the counter has to leave their desk and approve the purchase.
