December 2023 by Emma Grogan
Josephine in Pret, 3 America Square, is one of a kind. She knows your order, smiles at everyone, always has a kind word for say and is a true asset to Pret A Manger. I go to this Pret multiple times a day and I have never seen Josephine offer anything other than a stellar experience. So much so, I've actually told friends and family about her because she brightens up my mornings and afternoons. Everyone can learn from her :)
October 2023 by Stefanos Antonakopoulos
Bad customer service experience. Avoid.I visited this Pret branch in the morning of 25th September 2023, to buy a sandwich just before 8am.I go to the till, pay with my phone and leave the premises. After I had walked about 50m away from the pret branch, a man comes to me and tell me that the guy in the pret branch wants to talk to me but no idea why. Because the man did not look out of the ordinary I followed him back to the pret branch. The person at the till ignores me and have to wait for 5 people to go through the queue, then tells me there was some issue with my transaction. Instead of actually doing something about it, he went on to service the customer leaving me there to wait. After the second customer went through I realised that he had no intention of bothering with me so I left the sandwich on the side bench and left. Because of the above I don't recommend visiting that pret branch even though the quality of the products is ok.
January 2023 by Tom
Awful, loud music. Overpriced food.As expected!!Why do we even have these chain shops everywhere! The staff can?t enjoy working here and it?s terrible for lunch, the choice is abominable.
December 2022 by Tor Williams
I go to this Pret most lunch times because I work near here. The staff are absolutely wonderful and very efficient. Especially Josephine A who always puts a smile on everyone?s face that comes in! She is very attentive and goes above and beyond with every customer. She makes my day when I see her in there, I also owe her a cookie!
December 2022 by Yash Mistry
Food has really gone downhill at pret. Their swedish meatball wrap seems more like flour balls than meatballs. And their chorizo soup is just horrible.
October 2022 by WT
I was in one of your shops yesterday around this area and the people who took my order literally says that that they are not able to do a Cappuccino with Coconut milk because it doesn?t foam what is this joke and lies you are telling your customers please?!!It bothers me so much because I am ordering this at Starbucks for so many years now and other local cafes and now Pret A Manger wants to do a joke with me? Just to proof my point here some pictures attached from Starbucks. The baristas from Starbucks should teach you guys how to do a Cappuccino with Coconut milk ?.Cheers!
October 2022 by Wilmer
I was in one of your shops yesterday around this area and the people who took my order literally says that that they are not able to do a Cappuccino with Coconut milk because it doesn?t foam what is this joke and lies you are telling your customers please?!!It bothers me so much because I am ordering this at Starbucks for so many years now and other local cafes and now Pret A Manger wants to do a joke with me? Just to proof my point here some pictures attached from Starbucks. The baristas from Starbucks should teach you guys how to do a Cappuccino with Coconut milk ?.Cheers!
October 2022 by Mara Allen
Friendly and efficient. The shop is clean and tidy. The selection was reasonable considering it was the Friday before a bank holiday.Vegetarian options: A good selectionKid-friendliness: Lots of options that kids should like. Not a kid focused shop as its in the edge of the city.Dietary restrictions: They are catered for.
July 2022 by CuteTimster
I only had cash on me today and they don't take cash ..oops
July 2022 by Miguel de Quinto
I don't know if he is a regular here (I'm not), but there's this Spanish barista that is SUPER attentive, both to the clients in his queue and the ones in other queues. I was struggling with something my barista was saying and he translated for me. Very kind. 6 of 5.
July 2022 by Peter Hughes
Doesn't look up to much from the outside but quality food and service
June 2022 by Lex Soog
Another nice Pret, just a bit limited seating possibilities (ok, that's not their fault) but within 1h, nobody cleaned any tables.
April 2022 by Adrian Pruszkowski
Pros:- Quick and good service- Convenient locationCons:- Only one table- No plugs
March 2022 by Alexander K
Hummus veggie salad and had a pita on the bottom was great grab and go! , americano was fresh and the lemon ginger was delicious!
March 2022 by MR W
Big place with tables but NO TOILET. That?s ridiculous to be honest. Nice staff so feel free to grab a takeaway but for any longer sitting, it?s just not fit for purpose? quite shocking really
