March 2024 by AMELIA
The service offered by staff is really poor. No napkins or bags were offered nor they were available in the condiment station. Very disappointed with the customer service offered. It's not possible to look out for these when in
February 2024 by joshua boateng
Very friendly staff.enjoy everything.
December 2023 by Monika Korgol
Very buzzing place with good selection of food and friendly staff,Delicious MarryBerry hot chocolate with plenty of cream is my favourite?
December 2023 by Ilias Alexopoulos
The stuff here is amazing!
October 2023 by Jack Jorgensen
Usually quite good. The drinks that are made there are good quality, and better than most other Pret?s, and very consistent.However today was a big letdown. Went in and asked for an ice chocolate, which I had had earlier in the day, so they do offer it.Was informed that there was no chocolate. For a drink that is fairly uncommon it seems unlikely that they could run out. The attitude of the server was indifference and borderline contempt. More likely simply unwilling to make the drink.I left without argument, but very displeasedEdit: The Pret team replied very quickly to my email, and apologised. Satisfied with result so changed rating from 1 -> 4 stars
October 2023 by Joe L.
Staff is rude. I am hard of hearing and they humiliated me for not hearing my order when it was called. However the food is great and coffee is good.
November 2022 by Pika So
Horrendous service at the till. That lady just doesn't like her job and treat customers like s**t! The other day I had a piece of plastic inside my wrap.Where's the manager?
October 2022 by Suprith Gangawar
Nice range of fresh & on the go sandwiches & wraps to choose from. & not to miss the coffees. With the monthly subscription at £25 you get 5 coffees a day at a gap of 30 mins which makes your commute within London good. More branches in Zone 1 & 2 of London. Not all stores serve the cold frappes so little disappointment there. All pret stores close early so you?re left with Starbucks or other franchises during late hours.
March 2022 by Kevin Chacon Levin
Completely unorganized. Too many people for the ad-hoc serving they use, it's too hard to keep track of who needs to be served first. They should adopt a name based system like Starbucks or something similar.
August 2021 by Alessandra vacca
Great selection of food and best oat flat white in the city. Amazing staff.
August 2021 by Giovanni Muretti
Great customer service and amazing food.
July 2021 by Aleks Semionov
Bad customer service, arrogant staff
July 2021 by Glyn Wilson
Great staff and lovely food
July 2020 by Paul Wells
No soft seating, only tall stools. Staff were friendly & efficient
July 2020 by Peter Liversidge
Possibly the friendliest most efficient coffee place ever. Their coffee and Porridge sets me up for the day.
