February 2024 by Lilian Xie
Terrible service. The staff members are a bit
January 2024 by Ab Jones
Friendly staff & tasty treats, but prepare to queue! Soups are getting predictable, but membership deals are decent for London prices. Salads could do with a new change and more appealing to
July 2023 by Derek Miller
Great service. The only small issue is they do not have whole milk or cream here for coffee.
March 2023 by Hugo W
Not a fantastic place, no prober seating and no toilet facilities as far as I can see. I am not impressed. Very dirty, nobody seems to clean up after guests who leave all their half eaten food behind, food on the floor. I wonder whether the Health Inspector is aware of this place?
November 2022 by 2419robinb
Do not order catering from this place. I specifically asked for my order to be delivered by 12:00, as the delivery time said between 11:00-12:30. My order never showed up at 12:45 I had to walk to the shop to get my food. Completely unacceptable, i had a boardroom full of people expecting lunch at 12:00. And this is the 2nd time this place has done this to me. I will not be back, and i will tell everyone at my work to not order from there.
September 2022 by svG4642DH
Not accepting cash money and the card things are not working right. Accusing me of having a faulty card an telling me that I should call my bank. My card was fine! The same day I paid with it at 6 other places.
June 2022 by Late Night Girl
I agree with the other review that Pret is overrated. Pret has been successful to fool the public and staff for years. Pret has strict mystery shopper scheme in place forcing staff to smile. I write on this on expret.org
March 2022 by S kay
Over priced. Overrated
November 2021 by 780gwynethm
Popped in for a quick coffee before a concert nearby. Used the toilet and the lock jammed leaving me inside an airless and cramped room. The door was very stiff to close and had previously been repaired. After about 10 minutes brute force on the part of a couple of men who forced it open. I had to crouch over the toilet to get out of any danger. It was scary, a child would have panicked as would anyone with dementia or claustrophobic. Health and Safety rules prescribe all locks should be able to be opened from the other side. I think this was that type of lock but clearly it had not been serviced nor the stiffness in closing the door been adequately maintained and repaired. What I am more annoyed about is that I have had no acknowledgement to my email via a contact us form to Customer Service nor any answer on 020 78278801. Poor show Pret.
December 2020 by lazy_and_spoilt
There are only three prets in this area; hopefully the owners of pret will address this soon in order to give pret customers greater choice of venue
December 2019 by pixie495
They have sandwiches here that they will grill up and serve you hot,, very nice on a winter day. Superior coffee here too.