April 2023 by X O
Before the subscription deal, they used to do good coffee.
March 2023 by Kate
Love PAM food most of the time, but today?s chicken, broccoli and rice soup had none of the above. Just broth, onions and carrots. Very disappointing.
January 2023 by Reading time
Shohel has been very rude, I asked for an americano with cream, he said none of the Pret's do that anymore and told me it isn't on the menu anymore. I said, it is on the menu and took a picture, organic cream with 60p change. Than I was thinking what to get instead, he took other customers while I was still at the till. He also told my daughter not to touch on the flapjacks while she was trying to pick one. He lied and said she broke one and I checked and showed other customers nothing was broken. He should definitely not serve to anyone. I am very disappointed with Pret and what kind of people they hire. So rude, I actually told him that he is very rude, ridiculous.
December 2022 by Ryan Ashworth
Recently came into this pret at peak time in the morning, had impeccable customer service by a very polite member of staff who I believe was called Andreas. Thank you.
October 2022 by Simon Carter
Love a Pret! Busy and buzzy at lunchtime but they were keeping up well with the queues of people wanting to pay and go.Good range with lots of tasty options throughout the day and they are usually ace at re-stocking shelves when it is busy.Plenty of places to sit and nearly all occupied but we found a couple of stools to perch on and eat.
October 2022 by Travel Reviewer
Quiet on a Saturday afternoon. Busier in the week. I got the Scottish smoked salmon sandwich. Nice and simple with butter. Loved it. Staff were pleasant.
October 2022 by AhmTA Ahmed
Quiet on a Saturday afternoon. Busier in the week. I got the Scottish smoked salmon sandwich. Nice and simple with butter. Loved it. Staff were pleasant.
May 2022 by E N
Terrible customer service. Staff all look aggrieved to be there and as if they?re doing you a favour by giving you a coffee you?ve paid for. Unfocused and understaffed. They pass you hot drinks without a sleeve - heaven forbid you should ask for one. It is unceremoniously dumped on the counter for you to retrieve yourself. Pret need to take a good hard look at the service standards at this store - they are significantly before par.
May 2022 by V K
Wait times are ridiculous. Waited 10 mins for an americano and it was barely warm. Not sure I want to pay £2.70 for this.
April 2022 by MG Londoner
My daily coffee and lunch! Although it can be really busy at times, the staff manage it really well and the service is quick. The salads are absolutely amazing! Especially the shawarma pot and the hummus pot
April 2022 by KS G
Matcha doesn't dissolve easily, that's why most cafes blend it, the way this place made it: Stir it all in cold milk then add ice. It's like sipping matcha powder suspended in milk... Worst matcha latte ever!! I get it it's a coffee place, just coffee...
April 2022 by Cesar Yabrudez Estevez
Rude staff, messy store. Not coming back for sure - I waited 5mins+ for a coffee and went to tell the lady she said ?I don?t memorise faces so it?s your fault?? even thought I was waiting for the coffee in front of her. This might be silly but, does she knows what her job it?s about?
March 2022 by duan nara
Always messy ?not clean well?maybeIt?s better when it opened N years ago.
February 2022 by Peter S
My daily haunt! Staff are all lovely despite being rushed off their feet most of the time! My flat white and cinnamon danish are always served with a smile. ??
February 2022 by Bart Sakwerda UK
tight crew serving here, however the hours listed online are wrongclosing time is 19 not 17 as listed on sundays and 21 on weekdays
