December 2023 by Paul Rogers
Came in out of the cold to have coffee and tea. Only to be told the toilets are broken. A place that offers drinks to dine in MUST have facilities for customer use.
December 2023 by Ganesh Tidke
Could see toilets were closed. Can't provide basic needs. Even another pret shop near the London Eye has thesame situation.
December 2023 by Tsahai Cole
Very brilliant customer service. My favourite Pret. Keep up the good work guys. ?? ????????
December 2023 by Ratan Ali
Food was good. We mostly did grab and
December 2023 by MURSHID
Had the worst experience today, walked in with my friend and the store manager was really rude and raised false accusations, and then stopped the other staffs from serving us. Eva, the lady shown the worst customer service today later mentioning, the main issue is my friend ignoring her on her previous visit to the store. Which I believe is clearly a choice of her and not a reason to make her feel uncomfortable in front of other customers with such a wrong accusation. I wish the management takes the issue serious and makes the apology to her, which she really deserves.
December 2023 by Brianna McShea
All Prets are great to visit when needing a quick meal while visiting London. I had their sausage pastry, Christmas sandwich, custard pastry and blueberries and cantaloupe, all which were fresh and great to eat!
October 2023 by krish kandiah
So I LOVE Pret.This is a tiny one.It's great for a coffee, a sandwich on the go. It does have iced coffee but not the refreshers served in some of the larger Pret stores. My flat white came super quick and was served with a friendly smile.
October 2023 by Cody Marthaller
The standard selection of a PRET, however some more seating outside would be appreciated, especially being so close to the square. Almost all of the sandwiches, drinks, and snacks were fully stocked. There are free forks, straws, spoons, HP sauce, ketchup, salt and pepper to expand your experience of PRET food. I love PRET so i recommend grabbing a sandwich (they can warm it for you) if you're in need of an easy or affordable lunch.
October 2023 by Petra B
The worst ham & cheese toasty ever, so dry no very little cheese and almost no ham?. And the mocha is just terrible as well?Not worth the price £4.52 for dry break without mustard? avoid this
October 2023 by Sergio S
I visited this place with my parents a couple of weeks ago and had a disappointing experience. Despite spending around 30 pounds, when I requested to use the restroom to wash my hands, the staff informed me that there wasn't one available. I reached out to Pret customer services, but unfortunately, they did not offer any compensation or resolution. Needless to say, I won't be returning to this location, and I strongly advise others to avoid it as well.
August 2023 by Alexandra Kappke
Amazing staff! Kind, welcoming, warm people. I came back on the next day because £1,70 for a generous cup of organic filtered coffee it?s a good deal and when I asked for the same order again, the attendant just gave it free on the house to me although I?m not even a member of discount or signature program.Food was really good, lots of options, staff knows what?s vegan or not. Vegan baked snacks options for £2,5-3,5 (2023). Lots of drinking options and just prices for the area it is located.The space is clean and organized, perfect to stay-in even in a very busy area of town full of tourists. It was fast to get my order and I?m really satisfied with how they managed to created a comfy and so functional place in such a chaotic part of the city. Wifi is good and there?s charging spots available so you can even work from there.Don?t have food/drink on the street and don?t even think to do it inside the museum, do it here by crossing the square. At least £2 cheaper and much more comfortable. If in a hurry they have a smaller shop on the other side of the street that it?s just take out.
August 2023 by 53 mph
I stopped in here with my son for a quick drink and something to eat. It's Pret, right, so you know what you're getting. However, the sandwich selection at the time was very limited (seemed like it wasn't being replenished frequently), same with the soups (one tub of soup only).Staff were reasonably friendly when ordering, but not when I asked about the toilets - "we don't have toilets in this branch" - a coffee shop with no toilets? You do realise what huge cups of caffeine do to your bladder, right?The entire lower floor was closed off, so I'm guessing the toilet was downstairs.Vegetarian options: Pret have a few vegetarian options, but in this branch there was almost nothing vegetarian except for the soup because the sandwiches were not replenished.
August 2023 by Zeynep Yilmaz Baker
It has an excellent location at the heart of the Trafalgar Square. The outside seating area is open till 7 pm and the coffee shop is open until 10 pm. They have also cold drinks snacks and great coffees. This coffee shop is a good break point while you discovering the London City
July 2023 by richard19762011
Disappointed there are no toilets or hand sanitisers in this branch of Pret A Manger. Seating was mostly uncomfortable bar stools. Not great.
July 2023 by Reem Elnady
Good view of Trafalgar Square.