December 2022 by Time Out
What's the point of having local branches that are only open 10 to 3/4 Monday to Friday, none open on a Saturday. When your working it's impossible to sort out anything and the cora computer chat is so frustrating. Then to find out your 40 in the que and for the online banking system to automatically log you out while waiting. Any sense would change open times 12 to 6 and have one week day closed to open on a Saturday. It's getting to the point and would be easier to bank with other companies.
May 2022 by A A
I have been with Natwest for almost 20 years but due to how dismissive Daniel Wilson from your complaints teams, being so dismissive and unhelpful, I'm going to close my account permanently! I've made several complaints and have been promised call backs from managers that never happened only to speak to this Daniel, who was of no help whatsoever.
March 2022 by Jason Barrett
Found out today that NatWest don't open accounts for disabled children, Unless the rep who dealt with me today was just Discriminating against my Autistic son? Very Disappointed, but will open his student account elsewhere and then have a chat with my local MP.
August 2021 by Chelle Waymont
just nowNEWJust received notice that I am not allowed to use MY HARD EARNED money how I would like to as I was assured two weeks ago that it was fine to make payments to all crypto exchanges as an A1 customer.Will be conducting transactions with a crypto friendly bank.Please tell me which law covers this ban as an A1 customer NAT West.Remember 2008 who bailed you outFiat is dead and banks will disappear rapidly
August 2021 by Ionut's GoogleAccount
NatWest is a scam. They blocked my accounts without any explanation. I have no debt or a bad credit score. I still have the money stuck at NatWest, I don't have money for food, I'm a person with disabilities. Beware of this bank, I will send it to court.
August 2021 by Kamrul Islam
I opened my account in this branch.They was always helpful with me.Best of luck guys
August 2021 by lucian tartan
Worst experience with a bank ever...they closed our personal and business account without notice and left us without a pond in our pockets...basicly they dont care if u starve to death or how do u pay your rent not talking about the direct debits that u had set up and not being able to pay them so the charges for late payment will get u 6 feet under
September 2020 by Reni Leu
NO HEART FOR THE ELDERLY AND DISABLED, TAKEN AWAY MY RIGHT TO BANKING AND TO LIVE AND CAUSED ME GREAT DAMAGE AND DISTRESS. THEY TREAT ME LIKE A PRISONER OF WAR: It is terrible to have one's banking services taken away, and totally unacceptable that Natwest Bank has done this to me, an over 60 year old disabled person. I saw my dentist and wanted to pay me bill, but my Natwest card was declined. I then went to a Sainsburys cash machine where Natwest detained my bank card. I then had to walk to Natwest where no one helped and no one told me why they had taken away my bank card and closed my online banking service.I had to withdraw cash and this was pure discrimination and go ´back to the dentist to pay my bill and then go back to Natwest to withdraw cash to be able to buy some food. Natwest treated me like a prisoner of war and no one explained why they had taken my banking away. The online chat guy indicated that there were fraudulent activities on my account which is a lie. Natwest took away my right to banking and with it my right to live. It is impossible to live without banking facilities in the UK. I am shocked. Natwest have now most probably put a fraud alert next to my name. Natwest is an inhumane and unjust bank with no heart for the elderly and disabled.They caused me great harm and damage, I am now physically ill,still under shock, and have complained to the Financial Ombudsman.
September 2020 by Stewart Bates
Awful liars.....I truely hope this bank goes broke!Claim they have no record of 2 personal loans I took with them, both with PPI, even though I have given them all the Information they need.Now I'm having to go through the Ombudsman which is a headache in itself.
September 2020 by Chris Snow
As British high street banks are today,its the ?easy to manage and local feel? NatWest brings to our family that has been incredibly great for bringing an education to help us with our personal and financial commitments with the regarding works which we appreciated had to be fulfilled,with a smart and good humorous approach to the business sense and understanding the rules of the worldly banks has been a godsend-thank you.Top regards
September 2020 by ROBERT SHIPTON
Talked us into change over of banks for a £175.00 fee payed £125.00 would not pay the £50.00 promised by £30th june 2020.they said I did not complete the criteria by not logging on in time which is rubbish as I have two other accounts with Nat West and was logging on every two or three days which allowed me to then see all three accounts.Apparently there are many angry customers out there not been paid.The promise was I think a lie a trick set up even this is how they treat pensioners.I am going to talk to the press and get there fix on this.
May 2019 by Chris Timmer
A Top Investment Bank
March 2018 by Shila Shah
Wonderful venue in the atrium for Business meetings.
February 2016 by Erdi An?l Karaca
One of the RBS buildings. It also houses NatWest 280 Bishopsgate Branch.
October 2015 by Jason Lee Dear
I had a real horror story with this bank. I went to the middle of Essex to buy a car. Because the card stopped working, I had to phone in, half way through the transaction, the bank systems crashed and locked me out of my account. They told me to phone a number to get my card unblocked and they said it was after 8pm and would have to wait until the following day but transferred me to someone who might be able to help. After 3hrs on the phone, they then told me that they could have unblocked my card but as the closing time of the team I needed to contact was 22:00hrs. They then said there was nothing they could Do. They kept using policy as an excuse not to help me and kept transferring me to someone who said they might be able to help after taking all of my details again; I was transferred over 20 times - I was then unable to purchase the car and was stuck at a garage in the middle of no where with my wife back at home in west London who was ill and needed me home urgently. RBS were unable to help even though this was there fault as apparently my card was blocked as a result of their computers crashing and it meant I would have had to spend the night on the streets as public transport was now unavailable and I had no working card with a wife ill at home. Luckily, Santander came to the rescue as they were able to assist and go above and beyond policy in terms of a temporary payment. I managed to get my car but got back at 3am. In conclusion, having spent a total of about 4hrs on the phone to RBS, they made a massive mistake on my account, they admitted blame but refused to help and left me stranded with no money and continued to pass me around the business because it was too much effort. Each person I spoke to said the issue could be resolved but would have to pass me to another person. I can look after myself but my concern was getting back to my wife and had this been someone who is vulnerable in my position, this could have been a real disaster. This is a typical example of a reckless bank that cares only for its profits and couldn't give a dam about its customers.
