August 2018 by Suzanne Allan
Everyone is super friendly in this store! If you have any questions they are more than happy to answer. Agnes was a great help, I couldn't find a pair of glasses I liked and within 30 seconds she had found me some! The eye test was very quick and done by a very insightful optician! Thank you guys, keep up the great work and I will pick up my glasses next week :)
June 2018 by South star Plumbers
Well the much awaited revamp has happened. It hasn't obviously increased stock capacity but the layout seems much improved. The displays are clearly priced from £25 upwards to £165, frame plus different types of lenses too and the lighting above the racks is kinder on the eye and the complexion ! There's a tablet desk near the entrance so you can check out the website to order in a colour choice or use the ' how would l look in these frames' facility. For those of us who are very myopic this is invaluable. You no longer have to ask strangers in store what they think or press yourself up to the mirror and squint at your reflection. Staff won't let you select an unsuitable frame for your prescription or an unflattering one. The aftercare is brilliant too. No matter what kind of clutzy things you subject your new glasses to, they're ready willing and able to put them to rights, which makes the initial heavy financial outlay on new specs feel less painful. Never be frightened either to delay your choice by writing down style reference numbers you like, then checking them on line later to help you decide. Don't buy under pressure. Ask about donating your old frames to a charity too.The cleaning and adjustment machine is now just beside the till so getting a quick spruce really easy.
May 2018 by Ann Marie Clarke
They are lovely the staff but not too bright in making sure specs are spot on before you leave the store (new staff)
May 2018 by Arnav Kapur
Very quick and cheap fix for my broken glasses. A staff member was very helpful in finding a solution to my broken glasses and explaining the options. Really appreciated the help!
January 2018 by Graham Bowen
Booked an eye test online, received prompt call back from the store - in contrast to some other reviews below. I also needed to notify the store on the day that I would be slightly late for my appointment, had no trouble getting an answer on the phone, and the staff were helpful and accommodating. Optician was excellent, although admittedly I have no point of reference this being my first eye test. Very informative with clear and concise explanations of the tests undertaken and my results. Did not require purchase of glasses, so cannot speak to sales experience.