I had an eye and hearing test booked in. Customer service was very poor, a male employee downstairs greeted me eventually by saying 'alright' (having waited five minutes for an employee to turn up) only to be told there was no hearing test available in that store.\\n\\nI decided tohead to Boots instead.
September 2021
I couldn’t be happier with the service here. I needed an appointment after a couple of years of being with a rival who couldn’t find a slot for a contact lens check up and eye test and the folks here were prompt, helpful and relaxed. And didn’t give me a hard time for being away from them for so long.
August 2021
Fantastic customer service, proffessional and friendly. Good value for money with approachable and passionate staff. In particular, Farida helped me with replacing my lenses in a couple of minutes. I was very impressed with her manner and attitude. Would highly recommend this branch!
