Sportswear Stores in London, Greater London

“Best customer service I’ve received in any store, visited to pick up some Beyoncé renaissance tour merch, I didn’t get the names of the staff but everyone was so nice and chatty”

“Unique collection and best prices. Staff is friendly. Shop using membership to get best benefit. You can buy for same price as shown in online. And good reward points.”

“Mia at Runners Need was amazing! I visited for a new pair of running shoes and couldn’t have asked for a better service. Extremely knowledgable and outstanding! Thank you”

“I was serve by a sales assistant called Vanessa and the customer experience was nothing short but exemplary!!First class service!! New Balance is now the gold standard.”

“Went to Snow and Rock for a Ski Boot fitting. Mike had great knowledge, was genuine and tailored his recommendations to my requirements. I found the exact boots I needed.Ski equipment and clothing stock is lower at this time of year which is understandable. They are likely to have more from mid/late Oct apparently.”

“I love Sweaty Betty products and but frequently, I have not purchased from the Battersea store, however would like to mention, I'm sitting outside your store in the freezing cold. The website states you are open at 11am, it is now 11.30 and your store is in complete darkness. Battersea information have said you open at noon. Please update your website, this is very frustrating!”

“I got served by a very helpful lady called Sky. This young lady was patience, friendly and helpful answering my questions on choice of footwear.This was a very pleasant experience following the poor attention from sour faced staff at JD in the same shopping centre.”

“Thank you very much to Michael and Shaquille for your help and assistance. You both go above and beyond to meet my needs and I appreciate your kindness. Also to the other staff members who made my visit welcoming. Excellent customer service. Keep up the good work team Clapham Junction.”

“I love shopping here as they make great quality active wear for yoga and running. The materials are technical and they are very adventurous with colours and patterns. I also always receive great customer service when I'm both online and in the stores. With what the company does they do exceptionally well and can't be faulted.I'm sad that they don't sell cycling or triathlon wear (and I feel like a lot of their swimwear is better suited to holiday lounging around than proper workout swim). I would love it if they looked at the technical fabrics that leading high end cycling brands such as ALÉ, Santini, Castelli and Rapha use for jerseys and bib shorts and produce some in the same adventurous Sweaty Betty colours and patterns. I think this would be a great area for the company to expand to. Unfortunately as much as I love the shorts Sweaty Betty produce for running, they would not be suitable for a long cycle. The same goes for the jerseys as cyclists need things like the back pockets to carry spare inner tubes. Similar principles for Triathlon wear. I would love to go to triathlons kitted out in Sweaty Betty patterns but unfortunately the clothing made just isn't suitable for triathlon. I would love it if they branched out into this field!”

“Best experience I have ever gotten in sports direct been here a few times and the service was good but nothing special but today the team that was on was all so friendly and helpful, I always have trouble finding shoes that last but they had great knowledge and helped me find what I needed and did it with great customer service.”