January 2024 by Rachel Edmonds
It?s called Starbucks Reserve and I came out of my way especially to visit as Starbucks had a story on their website about rare batch coffees and different brewing methods. This must?ve only been when it opened in 2021, as I asked at the counter and they said they just serve normal coffee, Americano or filter. Very disappointing to have come out my way for just a normal Starbucks. Why call it a Reserve and say there are only 4 reserves in London if nothing is different to a normal store?
January 2024 by Anne-Marie Russell
Quick service. Coffee was verry average.No toilet paper in ladies toilet and the male toilets you could smell the moment you walked into the area. My partner said they were the worst he has seen.This was 7.45 am !!
December 2023 by Eleanor Davies
Not very good customer service. Don't waste your time and money here, absolutely shocked by the rudeness and attitude by one of the staff.Never coming here again
December 2023 by Adam Taggart
The service at the counter was great and fast, but the place was extremely overcrowded and the upstairs area was closed. Sometimes thus can't be avoided but it was disgusting. Trash everywhere and the bathrooms were gross. They may have just been short handed today but it was really bad at every table.
December 2023 by Robyn Jimenez
This is like a regular Starbucks with regular drinks and regular merchandise. It is not like the Starbucks Reserves in Seattle or New York. They have available, albeit small, restrooms on the ground floor.Wheelchair accessibility: No stairs if you stay on the ground floor.
December 2023 by Hamida
The service was abysmal and the place was jam packed with customers who were waiting to place an order or receive their drinks.The iced coffee itself tasted very bitter and gritty and rhetorical whipped cream was runny.It tasted water down and was filled with ice and the tables and floors were very dirty.I would definitely not recommend wasting your time here,instead support local coffee shops who deliver quality drinks.
November 2023 by Guang
awful attitude!!!Taste awful is fine I know just Starbucks can?t taste good.But the service attitude is horrible ???Really scared me? coz we get a terrible coffee want to let them know if can improve a little bit.. they just be so rude??.I understand the Starbucks can?t be good but why the attitude so rude??.My mom in law so sick but be treated very rude way?. ruined our day?We just feel so sad for that?..it?s just nightmares
November 2023 by Charles R. C. Silva
Swirl Chocolat
November 2023 by Flash P
Stopped in here after visiting the tower bridge. It was a windy chilly day. The line was not long at all and the person at the counter was friendly and attentive.The interior was crowded and hardly any open seats. The upstairs area was packed as well.The exterior signage said it was a ?reserve? but I don?t know why it was. It was just a normal Starbucks which had another ordering area in the back. It was a PSL station one day and then a holiday station the next.We got two mochas and they tasted as expected.
October 2023 by Teresa Gray
Woman?s restroom did not have toilet tissue and 2 of the 3 stalls did not work. The counter staff did not take off the issue when reported. The overall condition of the restroom showed a lot of neglect. I have never seen a Starbucks restroom in such a poor condition. My husband commented that the men bathroom had an extremely strong uranium smell from the waterless urinals along with the room being very dark.
October 2023 by Luká? Jan?ík
Very nice place. Nice personal. Pumpkin Spice Latte??? THE BEST!
September 2023 by SANJEEV JAIN
This one is Starbucks reserve. One of few in the world. These are special as they use special high quality beans for the coffee..Picked some merchandise and enjoyed #pumpkinspicedlatte.
August 2023 by Phil Hawkins
Just took my 3 year old son to the toilet after a coffee in this Starbucks. The picture says it all, I had to take him elsewhere as these toilets don?t look like they?ve been cleaned in a week!
August 2023 by Lauren P.
It?s a pretty uncomfortable Starbucks, and I spend my fair share at them for relaxing, working, or visiting with people. The bathrooms are truly gross, and the music was so loud I couldn?t even hear through my headphones at full volume. Upstairs, less than a third of seats have access to outlets, and the lighting is flickering and dingy. Downstairs, it?s so loud with music and commotion you can?t even hear yourself think. The cleanliness was lacking all around, not just the bathrooms.
August 2023 by Eric Jobmann
The garbage bins were overflowing, the restrooms were completely out of order, and I can tell you as a former starbucks employee, this crew doesn't know how to make blended drinks properly. Very disappointed.
