March 2023 by Ben P
average coffee and long queues at this one, nice location but way better options close by in Russel square
July 2022 by Aneesah Khan
Extremely rude staff. I asked multiple times for them to open the bathroom and they repeatedly ignored my requests. Me and my sister were in hijabs, 2 workers smirked, whispered and rolled their eyes at us. Luckily another really nice customer saw and asked them to open the bathroom, which they did ASAP. Extremely islamaphobic staff, if I could give 0 stars I would, if your a POC I would recommend you stay away on a Saturday afternoon.
July 2022 by Adam Shoshani
Newly renovated Starbucks.\\nSuper clean, spacious, indoor plus outdoor sitting and great service.
July 2022 by Lil Har
Worker with blonde highlights was incredibly rude and closed the till as we were there at 7.37pm on a Saturday. It closes at 8pm, but she closed the till on our faces and walked away. Luckily for her, her polite coworker reopened the till for her. But that was a very disrespectful and offensive encounter with that worker. She closed the doors of the Starbucks at 7.45pm.
June 2022 by Noah Gellner
Worst wi-fi I've ever experienced in a Starbucks, and I've been to many across America, Europe and Asia. Such a shame after the big renovation, very frustrating.
February 2022 by Dazamm
Staff are lovely but a half empty ciabatta on the cuban \\\"ham and cheese\\\" one tiny piece of ham, 2 small leaves for £4.75 I could have bought a whole loaf, whole bag of spinach, ham and cheese for that pice
January 2022 by Ierax Holargeus
Cool location.
January 2022 by Jasmine L
I normally wouldn?t review a Starbucks but this one really stands out. Since covid I started coming here almost every day since I live in the area. The staff are absolutely the best - so nice, friendly, hardworking, and helpful, especially Nasir, Olek, Anna, Ana, and Natalia. Thank you for making me (and my dog) smile every day during these tough couple of years!
August 2021 by Shirley Gascoyne
A member of staff went around cleaning every table\\nGel was available for your use\\nCoffee nice and warm\\nBUT we were charged 10p each for paper cup\\nOthers were automatically given a pot cup I would much preferred a pot cup\\nSome were not asked to pay for paper\\nWe were having both coffee and rolls inside\\nBut\\nThe most annoying was i had to wait to use the Toilet as 3 members of public just walked in to use it\\nThey HADNT even bought a single item\\nThen 4 girls walked in and did the exact same thing\\nIt will all be on CCTV ..Proof\\nUnacceptable\\nNo my 1st visit to this branch
August 2021 by Yaaseen Mohammed
Terrific service even though the person i was with dropped their coffee got another one for free!
June 2021 by Liveandsee23
Pleasant service. Limited choice late in the day. Nice cake. Good location in the shopping area. Indoor and outdoor seating.
June 2021 by Ahat21
Pleasant service. Limited choice late in the day. Nice cake. Good location in the shopping area. Indoor and outdoor seating.
January 2020 by Wendy C.
Service not great, when I ordered a non dairy hot drink - I was looked at weirdly and asked "allergy, right?" Not a merry bunch either, Pret is around the corner as an alternative but also a new japanese pancake place in the plaza :)
October 2019 by Piotr Nowakowski
No public access to the toilet unless you're a paying customer
September 2019 by Pau Puigdevall
I was charged twice by staff mistake and they are not paying me back the refund.
