March 2024 by Kane Hearne
Just popped into this store to hopefully grab a belt. Blonde girl behind the desk couldn't seem more uninterested to help me. Far to busy chatting to her male colleague at the desk.Suggest doing what I did and pop into Reiss a few shops down..lady there was very glad to help.
March 2024 by 9 9
Racial profilingI took my mother to the store today and despite being the first customers in the store the staff took absolutely no notice of us. However they were fawning over the white customers behind us, my mother and I felt very uncomfortable as it was very obvious that the two cashiers (white, female, mid 20s) were following us around the store!!every corner I turned they were there surveiling us. We left in the end because it was obvious that this store doesn't welcome black customers the same as white customers.
November 2023 by deborah Joseph
Such a lovely experience. The team made the experience really enjoyable and were so helpful especially Sherrell and George. They were so helpful from start to finish., offering great advise and going above a beyond to help me find the perfect presents . A really special shoutout to Sherrell for being so patient with me , she was just excellent. It was just excellent customer service overall from the team .
November 2023 by Christine Poole
Popped in this morning to pick a birthday present for a friend. Had the good luck to meet the lovely Sherrell and Silvi who were absolutely delightful and kicked off my morning with smiles and laughter and great service! Thanks ladies xx
November 2023 by E.M. Blake
30% off most items in store at the moment! It's a small store inside London Bridge station opposite the free toilets.I bought a lovely wide brimmed woollen hat. The wait to be served was only a few minutes and they gave me a new hat as I didn't want the one on display.I haven't shopped in Ted Baker for years. It is probably worth taking a look if you are doing Christmas shopping and want to take advantage of the extra 30% off. I found the hat online but wanted to try it on to see how it looked.
October 2023 by Annie Ngo
We shop here today and the experience was horrible.The till lady was just standing there trying to chat to the leaving staffs when we already paid and waiting for our product. She completely ignored us after taking our money. She was so rude. No body should shop here and we will never come back. Disgusted!
August 2023 by Anjali Nair (anj333)
The attendants were extremely kind and helpful even though they didn't have what I wanted in stock!
June 2023 by Vanessa Price
Very good place , to much clothes good
June 2023 by jo boissere
A couple of Sundays ago, my partner and I came across the Ted Baker store in London Bridge and went in. The staff was extremely helpful and friendly, had a chance to have a chat with the lovely three ladies ( two blondes and a short haired brunette - unfortunately didn?t catch their names) they offered us a great customer service. They were really caring, took the time to go and find us the right sizes at the back and took the time to give advice when trying clothes on. I?d definitely recommend to go and shop in this location especially on a sunday. Shout out to the incredible staff!!
May 2023 by Carrie Jessica Gottschalk
My mum and I recently stopped by Ted Baker, hoping to purchase a purse that my elderly mother had her heart set on. We arrived close to closing time at 6:45 pm but wanted to quickly check out the store before heading to our dinner reservation. We were hoping to find a location that was more accessible for my mother's wheelchair, and this store seemed like a good option.However, our experience was far from satisfactory. We felt rushed and unwelcome from the moment we stepped in. The staff made it clear that they were closing soon and wanted us out quickly. Despite explaining our situation and the fact that my mother needed extra time to move around, we were pushed out at 6:52 pm sharp and told that we needed to leave immediately. We were shocked by the lack of empathy and customer service.To make matters worse, when my mother asked if she could still purchase the purse that she had her eye on, the staff member coldly told her no and promptly locked the doors behind us. We were extremely disappointed with the attitude of the staff and felt like we were treated poorly.Whilst we understand that closing times need to be respected, we feel that the staff could have handled the situation with more care and understanding, especially given that we were customers with an elderly mother who needed assistance. We left feeling upset and disappointed, and we will not be returning to this location again.
February 2023 by Gary Holmyard
Very friendly and helpful staff. A surprising amount of stack for what appears to be a small shop, well worth a visit
February 2023 by Cilla Finerty
Staff are lovely. Helpful but not pushy.
December 2022 by Nader Tamimi
Very expensive
November 2022 by Kellys account. Macfarlane
Gos a lovely coat from here great quality
November 2022 by Noleen Seymour
The Staff were extremely helpful