September 2023 by Clover Lamptey
I'm a big fan of The White Company and love treating myself to a few bits every now and again. All the products are well designed and well made. Went into the Canary Wharf branch on Saturday and Gloria was super helpful. I tried on loads of stuff and she was happy to get different sizes to try and help me style a few bits. Then a few bits I wanted weren't in stock so she placed an online for delivery for me. She's an asset to the store so wanted to give her a special shout out!
August 2023 by Holly Simpson
Wouldn?t use this company ever again, poor customer service, they neglect to let you know that when you use a gift voucher and then pay extra towards the item via card, that the refunds would go on to a credit note even though I still spent the voucher credit and all I wanted back was the extra money I paid which I?m entitled to!Won?t be using the credit note and will never shop in your store again!
August 2023 by Rasa Bubliauskaite
I love White Company. Always shop online , but this time stoped at canary wharf branch and they have poor customer service.Was amazed how they don?t care about their clients . People like this simply should work on their own.
July 2023 by Tatiana Valencia
Terrible customer service. Very rude manager and useless. I bought a king size fitter sheet 500 (comes 2) and when I opened at home one was from The white company and the other one was from John Lewis. I spent more than £100 for something that don?t belong fromThem.It is really disappointing. I?ve been a loyal client to White Company since 2015 and this has never happened to me.
January 2023 by Dmitriy Grabovets
Unfriendly and very slow moving staff. Pretty poor customer service
January 2023 by sheree russ
Omg omg omg what?s to say products speak for themselves, quality is exceptional service is old school, kind polite nothing is to much trouble
December 2022 by Heidi Small
Christmas shopping. Well-staffed and stocked. Sales associates were super helpful and gave great suggestions.
December 2022 by Walid J
5* review for Denise, brilliant and efficient service, thank you!
October 2022 by Chiwen Lin
Came for superking size pillows. Compared with John Lewis, you get much better quality products in the white company. Nominated for Elena, who helped me with squeeze in the superking sizes pillow in the paper bag. Even her colleague told her it?s out of stock. I?m much appreciated her helps and going all the way to stockroom for it. Thank you Elena! You are amazing! Really enjoy shopping in the white company
August 2022 by Louis S
Great layout of product, meets the White Company?s average standards. But the staff isn?t attentive enough to help out on two occasions. I wonder if all Canary Wharf staff are expecting to serve only people carrying Chanel bags?
April 2022 by T A
I had a lovely shopping experience at Canary Wharf with staff member Gloria who was extremely helpful and friendly. I picked up some bits for my baby. The store is a decent size with plenty of things from each range, highly recommend.
January 2022 by Ramona Dumitru
Love the smells in this store. Everything is perfect. The store is very nice organised and the staff are very friendly
January 2022 by Utku ünlü
Shop supposed to open from 9am but they opened at 10am also staff wasnt helpful. Dont recommend.
November 2021 by szymon sudo?
Beautiful shop my favourite shop in the world.Everything is beautifully organised and presented. The prices are very reasonable for the quality of the products and diffusser oils smell amazing.The electronic diffusers look awesome although the medium one has plastic not wooden Base which was a big disappointment
November 2021 by Chris Wade
White company have always sold really nice stuff but a lot of their items are super expensive imo. Maybe 15 - 20% more than what the item is worth. This CW store is arranged very nicely. Helpful staff.
