July 2023 by ai ling koh
A pleasant visit to the three store. The staff Kimberley is very helpful and patient with my enquiries.
June 2023 by JN B
Three is a scam with hidden charges and never lets you cancel despite multiple phone calls and frustrating web chats with their terrible AI. No one should have to go through this, spare yourself and get a different sim.
February 2023 by Finn
Staff very polite. Helped me get the best deal on a 1 month Data only plan + MiFi unit.
February 2023 by Amir Hosseini
If you want to get the fair deal, and facing someone really patient just go there and ask for Jeanne she?s amazing
December 2022 by Ross Cat
20/12/2022: I was planning to get a phone plan for Samsung S22 Ultra. Explained to the lady with blond hair that I already have a sim-only plan and that I will get a new phone plan then cancel my sim only plan which was recently upgraded. She was very rude and refused service saying it is impossible even though I told her that Three customer support themselves advised me I can do that. She did not even try to check my account in their system. Was able to get the phone plan in Three Oxford Street on the same day.
December 2022 by Md.Atikul Haque (Neber Haque)
Worst experience with Three and their store.I ordered an I phone 14 pro max on 10 October from this store. Estimated delivery date was 5 November. But today 17 November I didn't got my phone yet. But already paid 2 times bills for the phone what I didn't got yet but before take phone they said I wont got charged until I got the phone. Its not finished yet! they promised me first 6 months half price. But they charged me full price after several time visiting the store and calling Three customer care spending hours on phone they said they gonna give me half credit from next months and gonna make it half price from next months. But today 17 November when I get the bill they are still charging me full price. After complaining the complain department they are giving me new estimated date to get the phone is 21st December!!!!I checked apple store today If I order phone today delivery is 23 December. So what the hell they did last 2 months? I am sure the store didn't order my phone but was still charging for that phone, when I take it to the complain department they order now thats why new delivery date its 21st December!Its a shame getting worst customer service from Three after being a Loyal customer for being long time!Definitely not gonna recommend anyone!
November 2022 by Hai To
bad service ever. Staff called me to remind bringing id but when arrived she said i need to bring passport to collect item. Being long time with three but i am about to leave soon then. Very disappointed service
November 2022 by Dai To
bad customer service ever. Called up to ask me come for picking up iphone but not sure it?s arriving yet or not
November 2022 by Cameron Fenwick
Andreea was such a help - excellent customer service and I highly recommend this branch!
October 2022 by Sunny Kim
Andreea was an absolute angel!! She did everything she could go get me the best deal possible. I?m so happy i chose to come to this location. Thank you again Andreea!
September 2022 by V
Really good experience, store manager and sales associate helped me select the right device and plan. Appreciated the guidance and ofcourse deal they were able to put together for me
September 2022 by Paige Davis
Akshay was super helpful! Amazing customer service, thank you so much.
September 2022 by Ricky Ghosh
Levi was very helpful and friendly. Would highly recommend this branch
July 2022 by Viran Dadlani
Really good experience, store manager and sales associate helped me select the right device and plan. Appreciated the guidance and ofcourse deal they were able to put together for me
July 2022 by Zeghie Mesfin
Coming here I found very good staff and helpful specially Levi.
