January 2024 by Rytis Rapsikevicius
Best customer service I've experienced so far. Gi was very helpful, she promptly fixed the issue. I couldn't recommend it enough. Gi, you're the best!
November 2023 by Balmain Pay
The services were extremely poor, coupled with inappropriate behaviour and unprofessionalism from the staff. A disappointing experience overall.Staff were too slow they didn?t know what they needed to do.I won?t recommend it.
November 2023 by Zedz Desai
Wonderful experience from the lovely Mo last week so helpful and kind
November 2023 by Abbie Legg
Kelvin was incredibly helpful, streamlining the process of getting a mobile WiFi router. He was very informative and made what would've been a stressful experience enjoyable. Fantastic customer service!
November 2023 by Teresa Grace Tan
Kelvin was a brilliant Customer Service Representative at Three in Covent Garden! I?ve been experiencing network / data issues with my PAYG service, and Kelvin took the time to understand the problem and go through the different options to resolve the issue. When none of the options were feasible for me, rather than turn me away (as I have been in the past by other Three stores), he went one step further to replace my SIM card as an absolute last resort, and it surprisingly resolved the issue. Very, very thankful for his patience and professionalism!
October 2023 by Abdul Monnaf
I came into the store 2 days ago looking for Mo as i had spoken to him a week before about new business contract. But i was very gutted to hear when popping in that Mo may have left and no longer works there.
October 2023 by Diêgo Bitencourt
mo Is great person trying to help and this very important for the customer service I did come back to buy other's stuff from the shop... keep work and be humble
October 2023 by Christopher Hayes
Gi was terrific in helping me getting a new phone and trading in my old.She was very friendly and efficient, patiently helping me with the transfer.
August 2023 by Licida Parra
Amazing customer service, very welcoming and understanding. They fixed my issues promptly. Very friendly staff, thanks to Adib, Mo, Kim and Gi !!! Please congratulate them
July 2023 by Daniel Sánchez Rivera
Huge shout out to Spencer, the store manager, which helped me with a post service issue. I had been trying to sort it out for more than 4 months, and nobody was able to find a solution. Only until I visited the store, Spencer helped me to sort it out. Very professional and empathetic with my problem. He apologised for the bad experience, even though he didn?t cause the issue, and wasn?t even related to his store. He should definitely get a raise and a promotion!
July 2023 by L Anderson
Mo is the best and this store has it all. He took great care of our needs even tough it was a simple SIM card. Highly recommended. Thanks Mo
July 2023 by Jürgen Zeiß-Schönwald
Kelvin was must helpful in the 3 shop in Covent Garden. Good customer service & a friendly guy.Thank you
June 2023 by Merin S
Adib and Mo are absolutely perfect. They are very chatty, very helpful always informing and fast. Very funny and they know what they are doing. Appreciate the behaviour ??
June 2023 by Santa Cruze
Wow where do I even start I met one off three?s working who?s named MO! who helped me so much on getting a contact with them I couldn?t believe I got such a good deal with the iPhone 14 pro.I?ll tell you this next time anyone goes in make sure to find him!
April 2023 by Hagai M.
Awful store. We were 3 tourists who wanted a simple 10GB sim card each. When talking to the seller, he LIED and said that they don't sell any 10GB cards at all, and offered a 25GB one. We said ok, and then he came back with 50GB cards saying that that's the best they could do. We begrudgingly bought them, and then when we went to a Tesco about a day later they had 10GB SIMs from Three just there on display.Do not shop at this store!!! They'll exploit you.
