March 2024 by Adam
Joe provided fast, great service, and a nice conversation. A genuine kind and helpful man.
March 2024 by Fabrizio Kilias Egidi
Went yesterday to make an hole in my belt on my way to work. The gentleman working there did it for free. Thank you so much!
March 2024 by Molly MacDermott
Joe was very very helpful! I would absolutely recommend this branch - very helpful staff!
February 2024 by Karen Lintott
Always an absolute pleasure coming to this Timpsons! The gentleman is always so friendly and helpful and does a fantastic job ! Highly recommend! Thank you !
February 2024 by Artur Konavskis
Amazing customer service, big thanks to Joe! Highly recommend :)
February 2024 by Prakash Gupta
Customer experience is excellent!
February 2024 by Amazon Charlie
WOW! I am so impressed.... they have been helping my dad get his watch fixed, and have gone above and beyond, and are just SOOOO nice to him! HE just turned 92 yesterday and we stopped by Timpson to see if the watch was repaired yet (they're just waiting for a part) - they explained that there's a lot more that has to be done, capacitator has to be put in or something like that, and they're going to take care of it for my dad - how wonderful is that! Even offered to lend him a watch until his is ready - I couldn't believe it! THat is just fantastic. Hard to find such quality, caring people these days - but you cannot do better than TImpson. AMAZING!
January 2024 by Zoe Lomax
Joe fixed my leather belt on the spot and was very friendly and professional. He also didn?t charge me for adding additional holes to my belt. Don?t often get this level of service.
January 2024 by Nana Amaadzie
I went to the Timpson store in Putney and got served by the lovely Joe who fixed my heels seamlessly! I recommend!
December 2023 by Sab Mel
I'm still waiting for my shoes. .. it's been a nightmare since I gave them to this shop, never again...
December 2023 by Becca Knifton
Absolutely shocking! Service was awful... served by a liar with limited vocabulary who assumed that if he said 'madam' enough times it would make him appear like he's listening! I was charged £50 up front for some soles which were not even glued down properly, didn't cover the whole sole, didn't match, were 'lashed' in with no concern or care leaving massive gaps and wobbly bits! When I asked for my money back he argued with me for 10 minutes and repeated himself saying things he hadn't told me when I brought my boots in! I will be pursuing a full refund.... it took him 4 days to achieve this shoddy standard of work! Avoid this shop like the plague!! Very upset customer ?
December 2023 by Caio Hudson
Simply horrible customer service! I took my watch to this store just to change the battery. A week passed and nothing happened. I called the store and they promised me a return and they didn't get back to me. Today marks 13 days since they haven't returned my watch. Every time someone says something different. Today I said that I was going to get my watch and I wanted my money back but they simply DON'T KNOW where my watch is! Unacceptable! Now I'm going to have to wait another day for the manager to come to work and TRY to resolve it. Terrible service! They sale you a service that they don?t know how to do. I don't recommend it to absolutely anyone!
December 2023 by Dominika Grzelak
Excellent service! Nick was amazing thank you ! ?
December 2023 by Robert Wright
I took a pair of Clark's shoes in earlier thinking I needed the sole replacing which would have been in excess of £80. Joe informed me of my options and also mentioned the sole had plenty of wear left and offered to glue the sole back into place for me and also polished the shoes to make them look more presentable. This was all done in the space of 15 minutes.Very easy and prompt service.
December 2023 by Natasha Tomlin
Just got my watch tightened literally 5 minutes ago and I must say the worker, I didn?t catch his name unfortunately! But he was an absolute diamond. A lovely gentlemen, who got my watch done quickly and efficiently. Thank you again!
