February 2024 by Alice Gane
Great and friendly service
February 2024 by Gillian Mitchell
Came to get my boots reheeled, the man did a really bad job and I couldnt walk on my boots properly anymore. When I went back and told him that the job wasn't done properly, he got extremely defensive. He said he would redo it, but it turned out even worse - he completely emptied the heel! Ended up having to spend £130 to rectify the situation. I have asked for compensation and Timpson has not replied. Do not trust this company.
February 2024 by Nick Tipton
Went there at about 2.30pm to get a key cut, found it closed, with notice on the door to say he would be back about 3pm!! Couldn't wait. Came back about 5.30pm, he said it would take an hour to cut and as he is closing at 6pm didn't want to do it, and bye the way if he was to do it another day it would cost £36 for one key!!!!! Don't bother going there.
January 2024 by Charlie
Friendly and helpful. Had my shoes repaired quicker than estimated and gave me a discount.
November 2023 by Sean D
Amazing shop, 11/10
September 2023 by iola dulau
Great place to cut keys and best customer service! Jordan and Cheeks are super nice and effective. Thanks for today =) iola
August 2023 by Oliver Bartholomew
Got my shoes (which I paid £80 for) ?repaired? for £40. The only thing that was done to the shoes was a set of new heels. After the job was done, I had to take the shoes to another shoe shop to finish the job, costing another £15. Wouldn?t recommend this shop, outrageously expensive and can get better service elsewhere for less than half the price.
August 2023 by Nancy Hazel rose
I came in last week regarding a new key fob and although my problem wasn?t resolved ( my key fob just wasn?t working when they copied it) and messed with my original key.I think my key fob had some blocker on it.BUT although I didn?t get the service I needed I was met with some outstanding customer service by the young blonde guy that works there. He?s so professional, understanding and super patient. He tried his upmost best to help resolve the issue which ended up with being a refund. But he was so sweet during the whole process and super helpful so I?m still a happy customer and would genuinely use this shop for anything else I need and it?s not put me off. Great shop great service thanks guys!
July 2023 by Sarah Collier
I went in to get keys cut but didn't have the card for my high security key - not a problem, will be back. Instead, the very friendly gentleman glued my sole back to my shoe free of charge. They were both super helpful and cheery!
July 2023 by B P (GW)
Took my watch in to the store today to have the battery replaced. I have a lifetime warranty on the battery that I purchased a while back.I was told to pop back later to collect my watch. When I collected my watch, it was handed to me in a sealed plastic bag, so I only looked at the watch properly when I got home.They managed to scratch the plate on the back of the watch. They didn't mention anything about the scratch when handing the watch back to me.I'm not best pleased.
June 2023 by Simon Gleeson
Great service, especially as some old but cherished shoes. Jordan really went the extra mile and appreciate it
May 2023 by Helena McMeekin
Great service, in and out in 5 minutes for a Seiko watch bracelet links adding, my watch fits perfectly now, thanks!
April 2023 by Gemma Campbell
A+ customer service, definitely would recommend. I had 4 keys cut which were all done while I waited and reasonable prices too
February 2023 by Tom Clayton
Provided a fast, quick, and stress-free watch adjustment. Would highly recommend to anyone looking for a good value watch adjustment. They even allowed me to adjust the watch a second time with no extra charge. Highly professional service.
January 2023 by Angela McGee
Fast and friendly service. Had to get some links removed from my watch. All staff were friendly and eager to help. Service was efficient and done within 10 minutes!
