July 2023 by John-Paul Carter
Had a brass pen engraved here while I waited, absolutely cracking service from Tony and I?m really pleased with the result. Will be back!
May 2023 by Ruby Lawrence
Very rude member of staff at this branch. I was greeted with ?what?? And then told off because I placed some shoes on the side. After that I was told to leave without him even checking the shoes
February 2023 by Susan
Had a trophy engraved. Really helpful and friendly and got the job done within a few hours. Thank you!
December 2022 by Thomas Henry
Speedy service but charged me £46 for two keys and a fob. Absolute rip off, go to William Channon down the road instead!
December 2022 by Peter Edwards
Told me watch broken. Went to local watch shop.he had Battery put in incorrectly Duh.
November 2022 by Zak Ibrahim
Had my watch strap changed here, only charged me £5 for a tough, 2 pin replacement that none of the repair shops in Hatton Garden were willing to do. Brilliant service, had it back within a day, plus the man who attended to me was very polite and friendly.
September 2022 by Z
Extremely prickly and unpleasant staff member at this branch.My watch had a cosmetic defect and another, much friendlier Timpson branch had taken out the battery as a precaution to prevent mechanical damage. Since that branch didn?t have the staff that day to deal with my actual problem, they advised me to visit a Timpson branch at a later date to get it sorted. So I came here.The man at this branch looked upon the small (Timpson-provided) bag containing my watch and its unhoused battery with contempt, probably believing that I had gone and fiddled it about myself. The hostility with which he then practically refused to repair my watch unless I agreed for its (Timpson-removed) battery to also be replaced (on my £££) - and made me out to be a thicko for not doing so - was quite something.Take your chances, especially if you could come over as a ?shifty foreigner?. I wouldn?t.
August 2022 by Zin
Extremely prickly and unpleasant staff member at this branch.My watch had a cosmetic defect and another, much friendlier Timpson branch had taken out the battery as a precaution to prevent mechanical damage. Since that branch didn?t have the staff that day to deal with my actual problem, they advised me to visit a Timpson branch at a later date to get it sorted. So I came here.The man at this branch looked upon the small (Timpson-provided) bag containing my watch and its unhoused battery with contempt, probably believing that I had gone and fiddled it about myself. The hostility with which he then practically refused to repair my watch unless I agreed for its (Timpson-removed) battery to also be replaced (on my £££) - and made me out to be a thicko for not doing so - was quite something.Take your chances, especially if you could come over as a ?shifty foreigner?. I wouldn?t.
August 2022 by E X
Extremely prickly and unpleasant staff member at this branch.My watch had a cosmetic defect and another, much friendlier Timpson branch had taken out the battery as a precaution to prevent mechanical damage. Since that branch didn?t have the staff that day to deal with my actual problem, they advised me to visit a Timpson branch at a later date to get it sorted. So I came here.The man at this branch looked upon the small (Timpson-provided) bag containing my watch and its unhoused battery with contempt, probably believing that I had gone and fiddled it about myself. The hostility with which he then practically refused to repair my watch unless I agreed for its (Timpson-removed) battery to also be replaced (on my £££) - and made me out to be a thicko for not doing so - was quite something.Take your chances, especially if you could come over as a ?shifty foreigner?. I wouldn?t.
June 2022 by R Fed
Very helpful and knowledgeable watch repairer - gave a lot of confidence for a battery replacement
January 2022 by Zakir Ibrahim
Had my watch strap changed here, only charged me £5 for a tough, 2 pin replacement that none of the repair shops in Hatton Garden were willing to do. Brilliant service, had it back within a day, plus the man who attended to me was very polite and friendly.
December 2021 by Bernice Ng
Horrible service - wanted to get a key cut and the guy behind the counter was on the phone when he was getting the job done. I realised he had the wrong key cut when I finally tried to use it back home. Got back to the shop to explain to him he did the wrong thing and he was the rudest person I have seen. Super petty even when he finally cut the key, he gave me the smallest possible one to make it inconvenient. Unreasonable and did not even have the decency to treat people with respect.
July 2021 by P L
5 stars Visited as a drop in at Holborn today 21 July 2021 late afternoon. RAM was so courteous and helpful and provided all the service in a fast and efficient way. What a difference to the general attitude around in central London !!
October 2020 by Ezio Mastropaolo
Quick and professional service. Very friendly and kind staff, I was attended by Sean.
June 2019 by Przemek Piotrowicz
Went to cut a key, asked if I can pay by card, chap behind the counter said yes, he cut my key, popped the card in turns out they don't take amex, lost my wallet so had no other card.
