December 2023 by Nariman Ghaleb
Be ware of pickpockets especially near the shop doors. My phone was stolen and I was told it happens often and they don?t have the means to stop it.
December 2023 by Warren Briggs
Great size store, fantastic selection as always
December 2023 by Alonzo Harris
Store feels a bit dark and dingy. Always packed and customers are super annoying.
December 2023 by Margaret Pooh
After so many times of shopping at the TK Maxx, This is the first time I feel uncomfortable when I check out. I was sommoned to counter no.7, but the lady at the counter clearly refused to check me out and asked me to wait for the next counter while someone after me has already been called there. She said she needed a break but then she checked someone else. I am Asian, but I am not blind or deaf. It is so unacceptable that I have been treated like that. Wait, this isn't the end of story. When I pay with my credit card, a contactless card, I was asked to show my photo ID, which just made my experience worse.
December 2023 by S. Ahmad
Well stocked great place for buying gifts very reasonable prices for gift packs
November 2023 by Katrin Kreisch
Affordable prices and the quality of their stuff is great and also reliable
November 2023 by Anna
Refused to return a faulty item, which I only noticed when I got home. Manager Said it can only be returned at the original TKMaxx store brought from when it says nothing about this on their return policy. Told me the original store would be checking their cctv of me buying this product to make sure that I had brought it already broken and that don?t worry they have very good and clear cctv! I have never heard of this whilst having to return an item in any kind of store before. I was told it was brought at a homesense store. It was not it was a very clear TKMaXX receipt.If it is right that items from a particular store can only be returned at the same store then this needs to stated very VERY on the return policy and on the receipt! Not made up my staff at Covent Garden when ever they don?t want to take in a faulty item.
November 2023 by Marco La Macchia (Marcovoyager)
With the Tottenham court road one are the flagship unitsGreat selection of everything,Make sure you have some time to spare, it takes time to look for the perfect item.
November 2023 by S
I was just there and wanted to try the clothes on and show it to my family. As I was going in, there was a cleaning MAN inside the females section of the fitting room..the lady at the fitting room refused for my family to come and see me as they are men! She asked me to go out! I am a covered girl and cant let everyone see me. Went down to speak to the manager and she was trying to accommodate us, however, a white male staff member chimed in while we were talking to the manager and started telling us that its not allowed for men to be there but its okay for a MALE cleaner! He said "its not comfortable for the majority" so my comfort as a minority is not valid?! I told him if thats the case then i am not comfortable with a male cleaner being there while i try my clothes on! He was racist, not polite and walk away while we were talking.
October 2023 by Andrew Jiang
They would mislabel items to a lower price then at checkout they would tell you that the price is wrong and give you a higher price.
October 2023 by ilona ya
Great discounts on items, big store with a few floors.
October 2023 by Mistletoe Banshee
I loved shopping in TK Maxx I?ve been a few round the country and this store is to the standard of the others. 5 stars
September 2023 by Leonard Anderson
Surprise this to see the UK version of TJ Maxx. Prices are a little higher here. This is a larger store with two levels. Like many places in London, it was a little crowded. I purchased a couple pair of slacks.
September 2023 by Lori C
I like T K Maxx. Choice is different in each store but you can always find a bargain even if you might not always find exactly what you are looking for.
September 2023 by Cecilia Torre
The team was extremely unhelpful and the manager had such a bad attitude. I have bought the wrong shoes and she said I had to go to the Stratford store to return them although I explained I couldn?t go and another of her colleagues had told me it was fine to return them in that store
