October 2023 by Zainab Kadhim
I?ve visited a few branches of Virgin Active and the one in Bank is definitely my favourite one and that?s partly because of the lovely receptionist Danielle. She is genuinely kind, always helpful and fast when I need something. Very professional, sweet and friendly.
October 2023 by Chloe Kelly
Really enjoyed my visit to the Bank branch. A young lady named Danielle at reception greeted me with a lovely smile and was very accommodating and patient. We need more people like this!
October 2023 by Sarah Lee
Good conveniently located gym with friendly staff. Shout out to Danielle who is always so pleasant and helpful.
October 2023 by Dennis NFAO (Dennis NFAO)
Always a pleasure to visit this branch.Friendly and helpful staff ,club is always clean and be sure to receive an email regarding any issues or closure of any of their facilities.
October 2023 by P Roses
The club is nice and clean and the staff are friendly. Danielle on reception was also very lovely
September 2023 by Kate Townsend
I love this club, by far my favourite virgin active club. The staff are fantastic, so friendly! Especially Danielle! She?s goes above and beyond. Definitely makes time to speak to me and definitely encourages me to workout.
September 2023 by Yvette van Loon
Very noisy. Yoga is next to fitness area.
August 2023 by Tim Jacobs
Regrettably, after 15 years as a Virgin Active customer, I had to leave today and terminate my membership. It?s not the regular locker break-ins and thefts from the changing rooms that have forced me away; sadly, it?s the lack of gym etiquette by the PT staff and management, pushing long-term paying members out of spaces and off equipment at short notice to accommodate classes. Every gym I?ve ever known has operated on a first-come-first-served basis for all their open spaces, assisted machines and free-weights. This was not the case today and I was moved off the gym floor in favour of those taking part in a circuit session. Had I been in a studio, I could have understood, but I wasn?t and this type of treatment is unacceptable. The star is for the cleaning team who work tirelessly to keep the gym clean, but sadly this is not a place I would recommend people go to work out.
August 2023 by Celia Li
Much better service compared to other clubs. Good selection of classes and equipments
June 2023 by Anton Miroshnichenko
Quite a big space but lacks some basic equipment and feels quite dated. The free weights area is hot and stuffy - other areas feel more pleasent. Also if you fancy a coffee before the workout - there are no cups for the coffee machine and just one chair in the "chillout area". On the good side, there is a Pret across the road.In response to VA, the Broadgate club is truly spectacular and heads above the Bank branch, but unfortunately it's closing down in a month.
May 2023 by James Baker
Great experience so far - equipment in good condition, lots of space and friendly staff
April 2023 by Jia Lin
The gym floor is hugh with a lot of equipments and very spacious so it smells fresh all the time. The changing room is also very big. The sauna room is bigger than the one in Canary Wharf. All in all, very happy with it
February 2023 by Theo
A bit pricey but otherwise these gyms are pretty great, you get a steam room and a sauna and a pool and *relatively* modern kit
October 2022 by Cecilia
Nice gym but overpriced. Beware of your belonging, some items were stolen from my locker while in the shower.
August 2022 by Colin Kazim
I had registered to sign up with the price of £75 per month using Vitality. My company took a few weeks to get me my Vitality number, when returning I was told the membership had increased to £90. Natalie was dismissive and rude when I asked if they would honour the price I was previously quoted.
