March 2024 by Andrés Rojas
Dinner shift. The waiter was unable to advise a friend on vegeterian options and was not aware of which dishes were not in stock - having to re take our orders multiple times.In addition to this one of our plates never came out, and they still asked for tips at the end XD
March 2024 by Rojin Genitheim
I thought it was great here! Delicious food and super nice service. The manager was also just super nice. Highly recommended.
March 2024 by Millz.millions
My server Sabina was very warm and welcoming. She served my food quick and efficiently and She always had a smile on her
March 2024 by carrootgoose
I ordered the gochujang tofu bowl and there were multiple large pieces of chicken pork inside even thought the menu stated vegetarian. Absolutely careless to not even check what you are serving into the bowl. New bowl came and had only two pieces of tofu inside. My friend ordered prawn and chicken yaki soba and the chicken came cold and the noodles overly saturated in salt. Shame this branch sucked. Do better.
March 2024 by Anna Dolgova
The food and people are lovely. But paper bags in London guys??Imagine worst situation that can happen with a paper bag full of bowls outside. Happened to me and was pretty disappointing
March 2024 by Vishal Rajpurohit
One of the good place in old street and nanda is always there to help.
March 2024 by Prim Visuttranukul
The service was very poor as it took forever for the staff to notice me and for my order to be served. I used to come here often as this place is close to my accommodation. However, I don?t think I am going to come here anymore because I am very unsatisfied with how the staff treated me.
March 2024 by Daniel Brannigan
Service was awful. A line of people formed at the "wrong door" and rather than tell them the staff chose to ignore, then when flagged down eventually told everyone to go to the other door. Waited at other door for 20 mins to be let in and seated, plenty of empty seats. Given 1 food menu and 3 drinks. We're sat to thr side out of the way and couldn't get attention of any servers. Then sat for a long time more before anyone came to take an order. Food took a long time, first came the first plate, then one drink, then another plate, then the second drink? First person had finished their dinner before the other person had even received their food or drink, which was a pint, not sure why it took 45 minutes? Seems like they need to hire more staff.
March 2024 by Kayraa
it was so disgusting, we waited twenty minutes for our main menu and they only gave us kids menus, forty minutes to get given a dessert menu and they didnt even have the dessert i waited for. first meal came well after half an hour, and the second one came twenty minutes later. fuming. awwful service. they didnt give us a table number either so it was extremely unconvenient to pay. not kid friendly ?
March 2024 by Sonali Pasco
took 40 mins to get dessert menu. pooey service didnt enjoy?
March 2024 by melissa strong
Best one yet, nice service, nice space, lovely waiters and really yum
March 2024 by Remus Ionut Otelita
Walked in around 18:00 hoping for a quick meal. No one bothered to take our order in a empty restaurant. Left after 15
March 2024 by Georgina Dean
After finishing my food and paying with the app, I had someone run after me to tell me I was showing as not paid. I showed him the online app that said I'd paid, and he said he had to get his manager. Another guy arrived, who I showed the online app and my emailed receipt, and he went to get his manager. This manager got annoyed with me for my mildly unpleasant attitude - apparently being accused of stealing after already having shown proof of payment to two different people shouldn't have been reason for aggrievement. I showed her the two receipts and asked if I could go yet, she said no. I then showed that my bank account had removed the payment and left without waiting - I was fuming! A stupid app, a stupid system, and a rude manager.The other staff were nice and apologetic, and the food was lovely as always, but the app and rude manager ruined my experience so much I'm writing this angry review! I hope she's not as rude to her staff.
January 2024 by Olympe Lbr
Service wasn't good, I have waited for my plate to arrive when my friend had finished hers.The waiters got my order wrong 3 times and didn't do any gesture to compensate.The pad Thai was delicious otherwise.
December 2023 by Enrico Duilio Turri
Been there a couple of times, always plenty of space and friendly service. Typical Wagamama atmosphere and good food.
