March 2024 by Julian Ng
Almost didn't go here because of the negative reviews, and I'm sure they are valid. I had no other choice though so "braved" it. My experience was totally neutral - popped in, queued for a bit, paid for a parcel delivery, off I went. No drama. Not amazing either.
February 2024 by Laura Valentina Gomez
everyone is rude there. choose another office if you can.
February 2024 by Just Flow
A 1.9 overall rating is still to much for this place. Literally the worst customer service experience you can have, especially from the women who is always so rude, no matter how friendly you are with her.I think it's a couple that owns this PO, but seriously, does the GENERAL POST OFFICE not have a quality control? This sheds a bad light on the whole company. Utter shame.
February 2024 by Sonam Arora
Return instructions clearly state post office will provide documents enclosed slip to attach customs forms. Unhelpful staff - I?ll just go to another more helpful post office
January 2024 by Chris Zair
Nice, polite and helpful. Not what I was expecting from the reviews, so only fair to share a positive experience also!
January 2024 by AubreyA
The lady behind the counter is soo rude.. poor customer service. Never going back there again. I don?t normally even give reviews but I had to
January 2024 by Tara S
The lady that works here not only hates her job, but hates everyone too. I?ve never come across such an unpleasant person before in my entire life.
December 2023 by Academy Central RTM
Angry grumpy lady on the phone. Makes sense looking at all the other reviews here
December 2023 by Eleonora Raftopoulou
Never been spoken to/shouted at so rudely in my life.
December 2023 by Archer F
The rudest postal worker I've ever encountered. They have absolutely no place serving customers with appalling attitudes like that. It's also the most miserable post office I've ever been in. Avoid if you can.
December 2023 by Ryan Jones
To the lady working at 11.30 on 19/12/23, you are a horrible piece of work. Don't expect my partner to be treated so badly by anyone let alone someone providing customer service. Guessing it's the same person everyone else is complaining about.
December 2023 by Kevin 1962
Concern regarding quote for the sending of 4 christmas cards by recorded delivery. I was told by the clerk at the counter that the cost for the sending of each card by recorded delivery was £7.49.However, when I checked the Royal Mail website later, I discovered the cost for the sending of each Christmas card by recorded delivery should in fact have been £5.49 (up to a weight of 2kg per item)
December 2023 by Conor Amphlett
Come here if you want a rude, sullen woman to look at you like you're something unpleasant she just had the misfortune to tread in. It seemed that sending a letter abroad and paying for a few stamps was simply beyond the bounds of what one can reasonably demand from a post office.
November 2023 by Bálint Répássy
03/11/2023 customer service is absolutely 0 and rude. I wanted to drop my parcel like I usually do and the lady just said drop it outside . I have a drop off next to my house but I have ocd so I always prefer drop personally. This happened around 10:40. I hope the refurbishment finishing soon blackfriars post office because they are at least nice there. She clearly doesn?t like her job.
November 2023 by Belén A
The lady behind the counter is absolutely nasty and rude. If you can go to another post office avoid this one. Most unpleasant experience
