February 2024 by DD
Done level 2 and 3 PT course here in October. Now end of February and I'm still waiting for YMCA to mark my after course work. They don't respond to messages, student support after is next to nil. Facilities are dated and the admin is terrible. Both our exam papers weren't ready on time and we had to sit around all day waiting to take the test. Trainers are fun and nice people. Do yourself a favour and don't use YMCA. Go elsewhere for you training. I do not recommend ising this company at all.
February 2024 by S Teps
Management are extremely rude & disrespectful
February 2024 by claudia herranz
I love this gym, amazing people, profesional teachers. The best!
February 2024 by Joanna Peters
Very friendly cafe staff and generous food portions !
January 2024 by debora
There's so much here that I ended up getting a bit lost inside on my first visit. Haven't used the gym, so I can't comment on the equipment, but I really like a lot of the classes here and am impressed with how many different sports and activities they do. If I was going to join a YMCA, it would be this one!
January 2024 by Mark Lund
Excellent value gym, loads of equipment, never too busy at midweek lunchtime (only time I?ve been) and the cafe has a great selection of wraps post-work out.
January 2024 by Frankie Lahiri-Langley
Customer service great when they want you to sign up then when you need to cancel you get no reply :( I?ve sent 3 emails and no response. Sadly place has gone down here and quite grubby, shame as used to be fab. Steam room never open.
December 2023 by Lily Grant
Lovely staff, big pool and great facilities.
December 2023 by Andy DTH
Good sized gym with several levels, although some equipment is old and doesn?t function as should.The locker rooms (I can only speak for the men?s) are pretty bad - some lockers take your money and you don?t get them back, showers dirty, soap not restocked, etc.Cafe - it?s good for a quiet place to chill however the food and drink is expensive. £3 for a coffee and 50p for anything other than dairy milk (usually just Aldi oat or soya milk). Why am I being penalised for having an allergy!!! Please stop this outdated policy!Overall the gym is friendly enough (I?ve met one or two aggressive/cocky people since I joined 5 months ago) and most equipment is decent condition. Membership is at a competitive price for central London (although still pricey by most standards).The changing rooms should be cleaned better and the lockers should be fixed.(I haven?t used the swimming pool purely because of the state of the changing rooms - if the showers etc are dirty then I don?t want to know what the swimming pool is like?)
December 2023 by René Aguilera
Today I had a nice experience at the cafeteria of the YMCA club. A handsome gentleman with glasses prepared a delicious food ?Workout? for me. Besides, I rested comfortably during lunch time before training.
November 2023 by Francesc Rosas
One of my favourite gyms in London. Unfortunately the pool has been rather dirty recently.
October 2023 by Mostafa Daabis
Very good customer service, tasty food and reasonably priced.
September 2023 by Adrian Squirrell
I used to love going here to help deal with anxiety. However I recently had other members there be really aggresive. Going there became stressfull so I cancelled my membership, I was offered a free week which seemed very token. It is sad but I will not be returning
August 2023 by Carlos Alfredo
So far has been a blessing to have a nice family environment with Wraps and café. The food is very nutritious and both Summer and Allan are a friendly couple and great company. Hope everyone, enjoys their delicious soups and milkshakes, as much as I do.
August 2023 by Louis D
The YMCA renewed my membership although i explicitly told them to terminate it a year ago. I then called them and they agreed to send a copy of my contract to clarify the matter, but they did not. I wrote to YMCA and they did not respond by email either.
