January 2024 by Rachel Louise
Pizza's were delicious! Service was fast which was great as we only had an hour to eat before a show.We felt very sorry for the staff who were running around like headless chickens due to the fact they were very short staffed! Regardless of this fact they were very friendly and welcoming.Would come back here again.
December 2023 by BLaCK ReSeT
Zizzi, where two is a crowd! Our experience was far from delightful as we were turned away simply for being a party of two. It seemed as if they preferred larger groups, possibly aiming to maximize profits. The refusal to accommodate a small party left us feeling unwelcome and questioning the restaurant's priorities. It's disappointing when an establishment prioritizes potential revenue over providing a positive dining experience for all customers, regardless of party size. Zizzi may want to reconsider its approach to customer service to ensure that every guest, regardless of group size, feels valued and appreciated.
December 2023 by Merges R.
Nice location, tasty pizza and calamari !Service was excellent, the cover charge expensive tho.
December 2023 by Hannah Phung
Got overcharged by a dishonest waiter! Just went to this restaurant with some friends and we split the bill - we had to tell the waiter what we ordered and he picked it out (no paper bill, all electronic so the waiter had to do it) and he overcharged me. I thought it was a bit much but couldn't check as there was no paper bill. I calculated my cost from the website when I got home and I've been overcharged. Pisses me off, with the current cost of living that the waiter was dishonest - must have added a tip for himself without asking.
December 2023 by M Harrison
Zizzi is our go to place anywhere we travel to and they're usually amazing however our experience here was not very good.We booked a good few days in advance as we had a theatre performance go go to.Booked in for 5pm got there 5 minutes early and wete seen to and seated immediately- fab. Upon being greeted we were advised that our table was needed back after 1hr 15 minutes. OK fair enough they're busy but if we were wanting 3 courses that's pushing a bit should be at least a 2hr space for a table.Our order was taken within a reasonable time- enough time to browse even though we knew what we wanted. Drinks arrived in good time. The food was super quick- literally within 10 minutes of ordering our food was in front of us (a lasagne with extra filling and a margherita pizza) which we thought oh fab were starving.The pizza was perfectly fine absolutely no issues however my partners lasagne tastes as though it had been made and just reheated, the centre wasn't hot only lukewarm and there was hardly any beschmel sauce nevermind the extra filling he paid £3 for! Not impressed.And to top it off- nobody checked back on us if we were OK, nobody asked if we needed more drinks, and the waiter very rudely trying taking our plates whilst I still had a slice of pizza in my hand.All in all it felt like everything was rushed like they couldn't wait to get us in, fed and shipped out again. By far the worst Zizzi experience we have ever had.
December 2023 by Completing Sydney
The Staff and venue are nice enough but the food we had (2 pasta dishes) just didn't taste very good.
November 2023 by Claire Louise Heffron
Upon arrival, the atmosphere lacked warmth and the front staff seemed disengaged. The meal was average?decent meatballs but the lasagne my friend ordered appeared underwhelming. Disappointingly, her bruschetta lacked the usual pesto topping, unlike another Zizzi location where it was included as a delightful garnish. We had to ask for pepper and surprisingly, there was no offer of parmesan, which has been customary in my previous visits. While suitable for a casual bite, this experience doesn?t entice a swift return.
November 2023 by A R
The floor staff were great, the food was bang average but the manager was arrogant and even rolled his eyes at us when we dared ask for some mayonnaise...!!!There are plenty of other great restaurants around that will get my customer from now on...
November 2023 by E Stewart
Food and atmosphere where lovely, but the service was meh, no one seems happy. We ended up ordering on the app and a sneaky service charge was included? not sure why when we ordered on the app!
November 2023 by Wendy Brown
A handy venue for refreshments after our trip to the British Museum. The greeter was rather abrupt when we arrived, but the pizzas were delicious although we did have to wait some time for them and the restaurant was not particularly busy. In his haste to clear the table, our waiter took away my beer bottle, which still had some beer in it. We don?t go to London very often, so I doubt we will return to this particular restaurant and I wouldn?t rush to go if I was in the area.
October 2023 by Noa Amiad
Food is bad.The ravioli is served cold. If you ask to warm it is dried in the microwave.The gluten free pizza dough is really bad.
September 2023 by Alex M.
One of the worst restaurant experiences of my life? food was good but went there with my sister for her birthday and had two members of staff being unbelievably unfriendly. They got extremely annoyed by us asking if we could order something for someone else joining (for some reason especially when we told him it has to be gluten-free), didn?t even let us finish a question before giving a snippy unrelated response and ignored us for the rest of the evening getting to the point where we felt uncomfortable asking for a second drink.
August 2023 by C R
The restaurant was busy when we booked but we didn?t wait long to get to our table. The service was quick. There is variety on the menu for all people with different preferences. The food was served quickly and was delicious. I would recommend visiting here.
August 2023 by 404eds
Had some Zizzi vouchers to spend from Tesco clubcard. We didn?t pre book and turned up about 6.30pm in a Friday night. They weren?t completely full but got told to come back in 15-20 minutes. No problem the weather was good so we just sat outside around the corner. Got seated straight away when we returned. They were a little short staffed but it was quietening down so the service was pretty good. Food was typical Zizzi, good but nothing too exciting. We had booked to go to the cinema later and we got through 2 courses pretty quickly.
August 2023 by Iris Monie
Very good and nice restaurant. Perfect for the family and when you've been shopping for a whole day. I chose a salted caramel brownie with salted caramel ice cream and it might have been the best dessert I've had so I highly recommend it!!
