March 2024 by Evanna Kappos
Truly horrible experience with this estate agency and their landlord Yousuf Khan. Please, please don't use them or rent his Wood Green property. Multiple things went wrong with the property including gas leaks, roof leaks, old appliances breaking dangerously and terrible insulation. He was rude and deliberately slow to fix issues - often getting friends of friends to "patch" problems like putting plaster on a roof where there was structural issues and the water was pouring into rooms making them unliveable. At the end he then put up the rent by £200 per month. The Estate Agency were slow to step in and did not support us, regularly claiming they couldn't help/get hold of him. Multiple times we called two days in a row, speaking to the same staff member, who couldn't remember the issue we had raised the previous day. They even forgot which day we were contracted to move out and tried to push us to pay for another month's rent. Please don't use them or rent his property.
February 2024 by Chioma Ozor
Just moved into mynew home and rachael has been amazing so grateful and thank you again!
December 2023 by niket patel
Ian at martin brookes was great. I recently purchased a 3 bedroom property in enfield via martin brookes, and he was on the ball 100% of the way. During the transaction the covid pandemic fell upon us but Ian made sure to keep in regular contact and push the sale through.If you are looking to buy any houses from martin brookes please ask for Ian Walters to ensure the process is quick and efficient. I am already pestering him to find another house for us to purchase.Update 2023I like to thank Ian, Rachel and Sara at martin brookes. I recently enquired about a property for rent and they were swift with their referencing and service. Ian is always at hand to answer any questions and put any fears at ease. Definitely recommend.
December 2023 by Anastasia Appiah
Heartfelt Thanks to Rachael - A Blessing in Disguise!I just wanted to express my deepest gratitude, and if I could give more than 5 * God bless this estate agent. Rachael has been absolutely amazing, providing reassurance and keeping me at ease throughout this incredibly stressful time of finding a property. Being due to give birth, my stress levels were through the roof, but thanks to Rachael's guidance and assistance, I now have the keys to my new 4-bedroom house.
December 2023 by Grace M
I just want to publicly say if you?re looking to move out Rachel is your girl! She supported me and my daughter In getting our dream home and I couldn?t be more grateful, can my girl get a promotion or something ? she?s really the best, she?s so understanding so compassionate and really does care about her clients. We was rejected by so many agencies went through hell trying to move out of our old place but she was there the entire way and fought for us. God bless you Rachel I pray you continue in your career journey no weapon formed against you shall prosper!
December 2023 by Tarkan Mustafa
Spoke and dealt with rachael she was very helpful, 10/10! an asset to the company and very Lovely girl ???
November 2023 by Sarnara Kadir
I?ve been dealing with Martin Brooke?s for nearly 10 years now. Ian I deal with personally and I couldn?t have asked for a better manager to deal with our queries. He is sufficient, professional and very caring towards both my tenants and myself. If I had 100 properties they would all be let by Martin Brooke?s.Thank you for all your hard work this far
November 2023 by Shane Garrott
Top quality estate agents to work with - Sara is always kind polite and happy to talk to and keeps everything running smoothly, 5* - JB maintenance
May 2023 by Sue Gaetani
After I visited Martin Brookes I found them very helpful. Ian explained the procedures very well to me. Now I feel confident that I may find a suitable home. Thank you
February 2023 by Blessing ?Grace? Onwunaru
Rachael has been amazing just got the keys to my new home. This company always strive to be the best and they have been so helpful throughout my journey. Thanks again
January 2023 by Idris Agbaje (Curious)
I am very happy at the moment because Martin Brookes ended all my stress of searching for an apartment as a new comer into the UK after so many weeks. Their staffs are respectful and well mannered, Personally i will like to appreciate Rachael Bonnefemme. She is God sent. Thank you Rachael for making this journey easy for me and my family. God bless you (amen). I will highly recommend Martin Brookes to anyone, they are trustworthy reliable and straightforward. God bless MartinBrookes.
December 2022 by Nigeeta Afzali
Amazing experience with Martin Brookes!Rachael Bonnefemme (lettings Manager) has been a great help as she managed to complete the paperwork and move in process smooth for us. She deserves more than 5 stars as she is very well dedicated to her work, quick responder and very professional! I am glad to be a tenant with them.I would definitely recommend! ???
November 2022 by J C Patel
Wow! Mr Ian from Martin Brookes Estate Agents?.Made buying a house such a breeze! We was new to home buying, and have heard horror stories from friends and family about terrible agents. Mr Ian was professional and personal! He never made us feel uncomfortable and helped us every step of the way. He explained everything in a way that was easy to understand from the making the offer to contracts exchange. This made it really easy to move into our new house in less than 3 month. The best real estate company I have ever dealt with. Very professional, experienced and helpful agents and brokers. Highly recommend.
November 2022 by Adewale Adedapo (Curious)
I am very happy at the moment because Martin Brookes ended all my stress of searching for an apartment as a new comer into the UK after so many weeks. Their staffs are respectful and well mannered, Personally i will like to appreciate Rachael Bonnefemme. She is God sent. Thank you Rachael for making this journey easy for me and my family. God bless you (amen). I will highly recommend Martin Brookes to anyone, they are trustworthy reliable and straightforward. God bless MartinBrookes.
October 2022 by Samira b
Martin Brookes provided me with great services. I will always recommend them.Their amazing letting agent Rachael was with me through all the process till the signing off and still carries on providing amazing service whenever I need any help. She and her team give quick response to any issue I face (if i face any). But Rachael has always been supportive. I couldn't thank her enough for the support she has given me! Thank you once again! Please carry on the good service you and your team do!