March 2024 by Chris Gibbions
Poor experience. Bought a chair from this company - the manufacturer being Orangbox.Joy - 02 is the chair model?After a few months one of the plastic legs broke. Which was very lucky that an accident didn?t happen at the same time as I lurched forwards towards the desk.I?m super busy with work away from home and by the time I tried to deal with this it was out of the paltry 3 month warranty.We were past from pillar to post by these guys/Orangebox/Flexiform and long story short I was given a ridiculous quote to get this chair repaired.Absolutely appalling!They quoted almost £250 when VAT and carriage was added.I?ve had a couple of swivel chairs over the years bought from Ikea and I still have them!At all times I was left with a ?computer says no? to customer service.Avoid
February 2024 by Charlotte Godden
Currently it seems contacting Office resale by email, telephone and on the website is almost impossible. I did however manage to get hold of someone from Crown workspace who said she would chase up my order. 9 Days an not received yet and no information or email other than confirmation of purchase.Let us see if it arrives - I am holding my breath that its just been a difficult time in the office.
February 2024 by Ramzi Rafih
Bad service. Last minute delivery cancellation, don?t pickup the phone. Don?t respond to emails. Avoid.
July 2022 by ailenei petru
I went there to buy a office chair but it seems like they don't have a showroom. It's all online and if you want to visit the warehouse save yourself a trip. The people at the warehouse were very nice and greeting and they explained the situation to me..same goes for the worker in the yard who showed me who to talk to.
September 2021 by Joe Maddocks
I recently ordered the Humanscale Freedom from Office Resale. It arrived broken with a faulty recline mechanism that jolts and makes a rather loud noise when reclining. In addition the recline adjustment bolt on the bottom of the chair was misaligned with respect to the access hole, so it couldn't be adjusted. I wrote this off as a one off mistake and I sent Office Resale an email to explain the issue. Instead of being gracious and offering me a refund/replacement, they then called me the next day to say that their technicians say there is no recline adjustment bolt on a Freedom chair! What!? Clearly their technicians are worth their weight in salt. They didn't even bother to google it or they would of realised there is one! They just called me up to tried to tell me I'm wrong and there is no recline adjustment bolt. Wow. Half an hour later they called me back up to say they found the recline adjustment bolt (facepalm ) and would like to refund me or send me a new chair. I've opted for the new chair, hopefully they test this one! Would not recommend them, I'm only going with them as they're fairly cheap. Will update with new information regarding the new chair.
May 2021 by N F
Bought from them via eBay, received a shoddy repair job, looks like someone took an office stapler to the chair to try and fix the fabric (see attached pictures), no surprise that did not work. Chose to return the item but they will not knowledge they received it and have not given me my refund. Would recommend to not buy from here as they have proven they do not care about the customer.
March 2021 by Daniel Walker
Excellent service. Now that I'm working from home due to the current situation, I wanted to buy a more ergonomic chair. I found this website and saw that they had top quality chairs for a fraction of the original price. I ordered a refurbished Orangebox Do chair. It was dispatched 1 week after ordering, and arrived the next morning. Quality of the chair is fantastic, as good as new. I would definitely recommend if you're looking for affordable office furniture.
March 2021 by Diana Allaham
The quality of the chair I bought (Humanscale Freedom Task Chair With Headrest) is incredible, I mean it looks like new. Originally promised 7 working day delivery but came within 4 working days so that?s great. I?m grateful for businesses that keep their standards and quality even in this thought time.
March 2021 by Gerrard Fisher
Got a great quality high-spec chair for a great price. Arrived quickly, well packed and in excellent condition. Highly recommended. Thank you!
January 2021 by Diana Fox
The quality of the chair I bought (Humanscale Freedom Task Chair With Headrest) is incredible, I mean it looks like new. Originally promised 7 working day delivery but came within 4 working days so that?s great. I?m grateful for businesses that keep their standards and quality even in this thought time.
October 2018 by Jessie McCarthy
The team at Office resale are really helpful and easy to work with. Sue is fantastic and lets you know when the deliveries will be made and keeps you in the loop. We have had a lot of great quality furniture delivered exactly when they said it would arrive. I would definitely recommend office Resale.
October 2018 by Adam Zoldan
Brilliant Service from Office resale, I was able to spec the shape, size colour of a conference table and chairs. They did exactly what they promised, delivering and installing on time. Great communications and also outstanding value.
October 2018 by Doc M
Bought a couple of Human Scale liberty chairs and they are great quality refurbished office chairs at an excellent price. Fabulous service, particularly the lovely guy who showed huge patience as we tried out chair after chair and waited till we found the one that was just perfect for us, thanks.
October 2018 by Nick Johnson
Really pleased with my Humanscale Freedom Chair, as good as new in terms of condition but with half the price. Customer service was also extremely good, being patient and helpful throughout the purchase. Would recommend.
October 2018 by N
Bought from them via eBay, received a shoddy repair job, looks like someone took an office stapler to the chair to try and fix the fabric (see attached pictures), no surprise that did not work. Chose to return the item but they will not knowledge they received it and have not given me my refund. Would recommend to not buy from here as they have proven they do not care about the customer.
