October 2023 by She In
I am still waiting for my parcel to be delivered !! It shows Lower edmonton DO as they have it from 3 days there but no one deliver it by now !!!This is a joke !!!
October 2023 by Ramadan Bekirov
Fast and efficient service the staff was really helpful
March 2023 by kofi anatsui
The lady at reception was polite - could have done with a little smile though ?
March 2023 by Anthony Savva
Stated opening hours are incorrect. Open till 11am. Which is basically useless for anyone who works full time.
February 2023 by cloudrosé
staff abit clueless and rude but overall gets the job done
November 2022 by Pavel Popovici
The timing it's really bad like the opening hours
September 2022 by M.H M
The worst customer service ever, they litterally waste your time. And the women who was working at the reception was very very RUDE! i dont know how did she got that job. I went there to collect missed delivery parcel manager and staff was not honestly service minded people parcel was mine and on my name i had the ID's all kind of ID's to verify parcel is mine, but still they said go back and get the paper. That we left at your address.time is important and i may not get a chance to take again a piece of paper and go back there i think they should change how they treat people and customers.
July 2022 by Maydhane Maydhane
The worst customer service ever, they litterally waste your time. And the women who was working at the reception was very very RUDE! i dont know how did she got that job. I went there to collect missed delivery parcel manager and staff was not honestly service minded people parcel was mine and on my name i had the ID's all kind of ID's to verify parcel is mine, but still they said go back and get the paper. That we left at your address.time is important and i may not get a chance to take again a piece of paper and go back there i think they should change how they treat people and customers.
July 2022 by Tamas Balog
Lost my parcel and havent got the card either asked if my parcel was there and the b. lady was very rude she was like its my fault that i havent received my parcel and the card either its been lost and she was also being rude about it
November 2021 by Jason ?Mint Leaf?
Sometimes the right person serving you gives a great service but then sometimes you get that person who doesn't want to be there. If you know what I mean!!Mix the above with no parking, meaning you got to move faster than normal, however the person doesn't care. Almost got a ticket due to her moving so slowly
August 2021 by Adetoyese Ogungbe
Good customer service. I had been expecting a parcel from Parcel Force for over 2 weeks. Staff on duty was very helpful. Gave me a printout and redirected me to local post office where I located my parcel.
August 2021 by Steve Elton
Received a red "Something For You " card stating the opening hours were 7am - 1230. Made a special journey to collect my parcel only to find they were shut and had reduced opening hours to be 2 hour window without telling anyone. These guys really don't care about their customers
August 2021 by okenemem
During covid I was shocked to see that the delivery office closes at 9am. So I rushed there and unfortunately realised I forgot my id. Thankfully the staff managed to arrange an alternative.
November 2019 by Stuart Tawse
Good customer service on this occasion. This has not always been the case
September 2019 by Fred Bailey
Pleasant and helpful staff, not very disabled friendly as it is a tight fit for a wheelchair to get to the service hatch which requires even better reversing to get out
