November 2023 by London 27
Thank you to the staff for providing friendly and fast service.
October 2023 by Lydia West
I picked up a prescription from the pharmacy- all of the staff were very friendly and helpful. My prescription wasn?t meant to be ready until 11 but I didn?t read the email properly and went before work at 9, they were so helpful and filled the prescription for me then and there. While I was waiting I saw them deal with a few customers and every customer left smiling.Lovely customer service.
August 2023 by Sylwia P
Staff is very rude. I have been told to wait 5-10 min but after 30 min my medication. It?s a joke !!! AVOID !!!!!!!!
July 2023 by Daniel Adams
My dad has parkinsonism and the pharmacy prescription request service is an absolute joke. They tell him to come back in a week yet always tell him on collection days that they need to order something or its not ready so he runs out this has been happening for every month for the last year and they always blame his doctor but his doctor said they released every request for him and the pharmacy doesn't request it until the day he is told it will be ready for pickup. Absolute joke!!!
July 2023 by karolina
If there is a no drink policy it should be stated from entry, not after shopping around for 10/15 minutes. Had a lady cleaning the floor on Friday tap my 10 year old sister on the shoulder and repeatedly told her to leave the shop and stand outside because she had a drink in her hand. I don?t appreciate telling kids to just leave the shop whilst not even informing the adults they are with let alone to just tell them to go out, what would happen if my sister went missing or something happened if she did leave the shop by herself? Lady didn?t say it loud either so I wouldn?t have heard if I wasn?t paying attention in the first place. Very disappointed and did get quite frustrated.
July 2023 by Workedsole
All the staff will be speaking to their mates in their earpieces and hardly both to acknowledge customers.The pharmacy section will legit answer and end your calls to to avoid the phone ringing and overall avoid speaking to customers.Terrible service and they're always losing prescriptions and the floor staff are always just messing with shelves while you can observe then just moving the same item around
January 2023 by Lily Cullis
Went in there yesterday looking for a perfume the lady at the till was really helpful
December 2022 by P Jacob
27/12/2022 15:10 ,No one are doing their job lol ,amazing store
December 2022 by okenemem
Staff delt with me very well, and they had a sale on some cosmetics which I benefited from
October 2022 by Philip T
Very nice staff. Sarah assisted me as soon as I approached the pharmacy desk, and provided helpful and warm advice.
July 2022 by Zahira
Wouldn't allow me to pay with my gift card
June 2022 by Rayan Khan
ordered prescription online, was refused the medicine twice as they stated they never received prescription. Forget this store.
April 2022 by Seyhan sabit Redjep
Lady in pharmacy is very rude and with an attitude that she's above the rest of usThis is not the first time ive witnessed her lording herself what a Stinking attitude .I'll be changing my pharmacy soon as possibleHowever the young man is very nice
March 2022 by Amreen Khan
Lady working in the pharmacy on Tuesdays at around 3pm has no manners needs training on how to speak politely to customers. Very abrupt and snappy. All because I didn?t know what name was on my account because my surname changed. Don?t think this is the job for her if she can?t control her temper over the slightest things
January 2022 by Shelz '
I went to superdrug in Edmonton green to buy some products. I went to the checkout and was served by Tahmina. I had a NHS discount card, which is used in superdrug as a few days ago I just used this at my local superdrug. I was looked up and down by TAHMINA and told "we don't take these anymore " I questioned her as I had just used this in another superdrug. She then asked for my ID badge to PROVE I was a healthcare worker which i didn't have on me as I wasn't working that particular day. She called her Team leader "MIRUNA" who was so rude and told me I need my badge as proof of a photograph to show i truly work for the NHS ! I couldn't believe the disgusting customer service. As a black person I felt like I was made to feel inferior, to the fact that I had to prove to these little cashiers that I am working in healthcare. I asked for the manager, I was told to "wait 5 minutes" for him. Only for him to come and completely contradict the other girls' story - the Manager - "HABIB" told me that " we stopped using this NHS card for over 1 year now, because everyone has it " so now I've been spun a few different stories. Told that if I had my work badge I would of got the discount and then being told all of a sudden they don't use this discount card at all despite me using it in another superdrug. I left the items there and didn't purchase anything. I asked for their names and the stupid team leader is giving me attitude as she's writing down the names and complaint number. I will never purchase anything from this store again. Especially as a person of ethnicity. Funny enough the rude staff were of ethnicity too.
