December 2023 by asteria tsiara
I placed on order through Uber eats and they forgot to put an item. In this order I ordered two boxes of cat food they only placed one. I?ve been trying to call them multiple times and no one picks up the phone !
December 2023 by Caroline CANNESSON
They consistently close much earlier than advertised on the website and are not reliable
September 2023 by Wayne Lewis
I don't know what is going on lately, but they seem to be always be closing earlier than what is advertised on official website which is 11pm. I got there at just before 10pm one evening and the shutters were already half down and not letting customers in.Also, why are they so expensive and parcel collection staff are non existent. Had to wait over 20 mins once. Its a joke.
August 2023 by phashunn
Why is this co-op always understaffed idgi!! Every time I have some parcel to collect I end up waiting for 15 mins and this time its been 20 and still waiting. Can't even complain because I can see everyone is busy.
July 2023 by El-Share Ahmad
One of the worst Co-op shops I've come across in London.Starting with their shelves being, quite literally, half empty all the time and continuing with the rude and confused/slow/untrained staff, the whole management really needs to be shaken up a bit.It's really unacceptable to run a massive shop like this so poorly.The staff here are always chilling, ignoring customers, avoiding people when they see someone is struggling and never bother cleaning up the place properly.Don't even get me started on how they sort out their parcel service. They keep everything piled up in this tiny room by the cashier's and there's literally no order or structure to them. Therefore they always take 5-10 minutes per person to locate your parcel. What an absolute joke.Again, terrible management and work ethics from the staff here. Really sad.
May 2023 by Benjamin Martinez
Awful customer service, hire more staff for the tills.
April 2023 by Harriet J E Terry
Evri printer never works. Always a huge queue despite lots of staff. Loads of shop lifting and antisocial behaviour. Used to be nicer before the refurbishment. Avoid.
April 2023 by Will Maitland
Seems well stocked. Badly understaffed. Tried to collect a parcel and wasted 25 mins looking. No solutions offered. Very sub par service
January 2023 by Natalie
Pretty ridiculous that the store tills are NEVER operating, and instead are used as storage for produce. There is only ever one person on the till and everyone is required to use the self checkouts. This is ridiculous. The queues are always long. Hire more staff and use the tills.
January 2023 by Jacopo Grazzi
Constantly out of stock of fresh food (meat, vegetables, fruits). Looks like it's closing down
January 2023 by Aysha Mahdi
This is the worst service I have every received there is one particular woman who is so lazy waking around like she is on holiday instead of serving because she couldn?t be bothered and argues with a customer, when the assistant manager was called she continued arguing and he was absolutely useless said and did nothing. Worst experience ever Never go back again
December 2022 by fred allen
Nice staff food fair value ?
November 2022 by Victoria R
Expensive and shelves often bare. Also almost every time I go there is someone shoplifting/not paying at the self checkouts.
November 2022 by Izzy Wheeler
honestly the worst co-op in london, the workers here are so lazy and so bad at there job it?s actually shocking!!!! they just stand around, if you?re at the self checkout they won?t come over unless you go find them, it?s the slowest and most frustrating thing i have ever experienced!!!! They need to sort out there management because how they allow this is beyond me!
October 2022 by nicola sohrabkhani
Took one hour to pack some biscuits and cake for my Uber order today
