October 2023 by Sharon Peltier
I write this review in praise to the Maida Vale Post Office based on the Harrow Road. Yesterday I was helped by the friendliest and kind hearted person, Soheila. She was amazing with her customer service, extremely friendly and her smile was so infectious it just made my day. Whenever I pop into any post office the staff or person who usually helped me never smiles and is very mechanical (no personality). It was refreshing to see a kind person behind a thick glass who felt like she wanted to be there and this played away the persona of "them and me". So thank you Soheila. Please don't go anywhere, your branch will now be my local (although I do not live around the immediate area). Thank you kindly Sharon
October 2023 by Ardita Trupja
Eli is a wonderful person, she helped me collecting my card today , so sweet and polite , she deserves a raise in her salary for being super professional and helpful.As albanian , I might say she deserves more than 5 stars, she was willing to help me through my urgent proccess.Eli such a life saver ??
July 2023 by mindy tizon
The most reliable post office I have ever been. Staff are very helpful and kind. If I could give more than 5 star I would. Very professional and patient people. I'm so pleased with the service.
July 2023 by Jui
Would give it a zero If that was even possible. I had two parcels come in for me and they've both gone missing even though it says its been delivered to th3 address. Post office denies having them. There was no next door address for anyone to useas the address used was the one for post office provided online and on maps. I'm wondering how it was possible that they were able to retrieve one parcel but not the other even though they both came together. I also tried calling alot and they wouldn't communicate.
July 2023 by M K
I had a wonderful experience the staff was incredible welcoming and helpful I would highly recommend this post office to others.5*****
July 2023 by Celina Hage
Lovely customer service. They were able to solve my issue promptly.
July 2023 by Razvan Popa
Great people working there? every single time they were glad to help me ! 10/10 service!
March 2023 by neha kher
Staff is very friendly here, always helpful.Only issue is they need more counters open at a given time specially early afternoon when it's bit busy. This will avoid queues and much better customer experience.
February 2023 by Theo Fairclough
Great service, one employee in particular put in extra effort to find a letter that was addressed the wrong way and when I got a message and she had found it a few days later I was very relieved as I was close to reordering it which would have been expensive.
October 2022 by E B
I came in today to get a licence processed- I believe I was seen by Shazan.. (I do not remember his name exactly) but he was FANTASTIC. Very helpful, friendly and got me all sorted in less than no time. Wonderful service
October 2022 by Mike Cole
I want to thank Soheila for her help in recovering my phone last week. She went that extra mile which makes all the difference. Thank you so much. M
September 2022 by Eli
Among the post office I had experience with, the one I'm writing about was the most lovely one ever. Thank to their support.
September 2022 by Mehdi Rezaei
One of the best experiences ever. One of the clerks used her own Internet to chase my parcel up and helped me to find it after 2 weeks waiting, which was lost by royal mail. If I asked them at the first step, I would find it earlier.
September 2022 by Elham Gh
Among the post office I had experience with, the one I'm writing about was the most lovely one ever. Thank to their support.
September 2022 by Ako Palani
Very friendly, very quick, best post office in London!
