March 2024 by Hazel Jones
A fabulous service provided by Naroutam and team. I requested a quote for stairs, landing, hallway and lounge carpets. Great advice given regarding which colour and carpet to choose. From ordering to installation date, 1 week.Thankyou very much, I'm extremely grateful with the advice and services provided. 100% would recommend B P Carpets. Well done gentlemen.
February 2024 by Nick Brown
The team at BP Carpets and Flooring were great. They offered a suitable alternative product to some of the big suppliers and at a cheaper price, faster install date and easy payments!Their appointed installer was efficient, tidy and did a great job.
December 2023 by Caitlin Ingham
Highly recommend BP Carpets. Naroutam was incredibly helpful and patient. Our cork floors look beautiful.
November 2023 by Michael Gilbert
BP Carpets are very helpful and informative, very patiently guiding us to find the right carpet. The fitting has also been done very well. No complaints!
August 2023 by Jorge Arrulo
Amazing job!Naroutam and his team were very professional throughout the whole process and smoothly replaced the big room carpet to a brilliant finish. Definitely recommend for future occasions.
June 2023 by Rebecca Richardson
DO NOT USE THIS COMPANY! I have had other carpets fitted in our house and was shocked at how bad this experience was from start to finish. The fitter destroyed the walls of one room to the extent we had to redecorate - see images attached. Of course you expect a few scratches on skirting boards but nothing to this extent. More importantly, the fitter left the blade of a Stanley knife on the floor. Luckily we spotted it before one of us or our small dog hurt themselves. It was then dealt with by Naroutam and his team terribly - they sent someone to make a report on the bad fitting (frayed edges, covering of doorstop, areas not stuck down) and in the room agreed it needed refitting but then on email said nothing is wrong and we must pay in full. Terrible company!
June 2023 by Tom Smith
We had a herringbone wood floor fitted. Excellent service from the store, and the fitting is superb, matching the pattern over a small step perfectly. Very happy all round -and would recommend the store and their fitters to anyone.
June 2023 by Fanny Rush
Neroutam took a lot of time finding exactly the right colour I wanted for the whipping of my stair carpet. This was measured and fitted very well. A good company, I'm very happy.
May 2023 by Mark McKay
I ordered a jute herringbone carpet and stair runner with rods. All measured, supplied and fitted by BP. They accommodated all my bespoke requests. All the guys that came to the house were really nice and efficient. Would recommend.
April 2023 by Christopher Sherwood
I visited the shop in person and really enjoyed working with Naroutam to find the right carpet for our needs and at the right price. He was friendly, knowledgeable, and clearly keen to help me find a good deal within my budget. The installation was then booked and I was even able to move the booking to an earlier date when the room became ready sooner than expected. The fitting was amazingly quick, professional, and with a very friendly fitter. I'll be back again soon when the rest of our house is ready for new carpet!
April 2023 by Andy Kay
BP have just fitted a cork floor for us, sensible price, first-class service and everything done on schedule. We'd certainly work with them again. Naroutam was highly efficient, great to deal with.
March 2023 by Zanna Taylor
We used bp carpets for cork flooring and carpets fitted throughout our home, and are pleased with the results. Naroutam and his team were extremely helpful and professional throughout the process, and allowed us to spend plenty of time in the shop looking at different materials, and gave us lots of help and advice. Muma and other fitters worked very hard to fit the floor and carpet extremely quickly. The cork floor looks lovely and is a great environmentally friendly flooring option. One negative is that the cork flooring is not fully level: our original floors were uneven and bp carpets recommended laying plywood first , but only after the fitting was complete they mentioned that self levelling might have achieved a better result if more expensive, so this is something to ask about if your original floor is uneven.We were very pleased that we went with bp carpets.
December 2022 by Dominic Kendrick
Exceptional customer service. First-rate measuring and appraisal of needs. Excellent quality carpet. Perfect installation. Reasonable pricing. Will be returning to BP Carpets and Flooring to finish the rest of the property.
December 2022 by Charlie Taylor
Naroutam was very responsive, very knowledgeable and helped me through the process. The installation was quick and good quality. Very happy with the entire service.
October 2022 by Simon Bunce
Carpets fitted in both bedrooms- very pleased with excellent service, amazing carpet quality and standard 10ml underlay. Carpets fitted in half a day and to high standard- carpeted around fitted wardrobes and awkward spaces - was able to leave beds in rooms. Very very happy - thank You.
