November 2023 by Nikhilesh Lal
Good bank for Indians. Helpful staff
September 2023 by Shyam Menda
Great Service - the staff is very helpful, and responsive
September 2023 by senthil kumar Arumugam
I went to East ham branch today for NRI account opening and it was pleasure experience interacting with Mr. Dinesh Nayak who helped me with whole account opening process in quick time. Good customer service and highly recommend this branch for NRI service.
July 2023 by Kalyani I
customer services at its WORSTdecency, dignity, professionalism at the least including the branch manager Sunil Dua lacks professionalismthe team Jini, Priyanka worst at its bestI wonder why they bring uneducated half educated people from India to perform customer services roles, the processing team sits in india lacks international bank transfer knowledgethey reverted my payment back with out even notifying me, that I have taken. a legal action on them , after my experience many of my connects have closed there accounts with B grade bank ICICI which was also involved in money launderingkindly dont open your account here, inspite of putting application to close my account these shameless idiots still kept my account opened , utter shameless disgusting unprofessional fools with no knowledge of how to serve customers, lacks manners , worst bank ever
July 2023 by Vivek Chikodi
Very fast and efficient service. Got my account created within minutes with clear and detailed explanation. Hassle free experience.
December 2022 by Anil Raj
I am having account with this bank for nearly 5 years. The bank offered whatever service I was in need of. Very easy and no Hassel. Couple of years back when my card was stolen, they guided me very well to recover it, GBP to INR transfer is very quick with competitive rates, customer care is always available... Recently I had a need to transfer money from India to UK and when I approached the Bank, they were so cooperative , did all the process so quickly. Even though there were other staffs attending other customers, Abhishek is the person who served me and it was a very good service from him. Overall the Eastham ICICI branch is very good 5 stars to them.
December 2022 by Banani Ghosh
Very good service I?m very satisfied with your staff , Abhishek served me very professionally, looking forward to comeback again.
November 2022 by Akhil Kalra
Highly professional and supporting staff. Many thanks to Sheetal for prompt action and guidance in handling my case. Highly recommend for hassle free banking and supportive staff.
November 2022 by SA AHS
Very efficient and dedicated staff resolving customer queries and issues promptly.Dinesh looked into it and assisted immediately. Thank you..??????????
October 2022 by Julie Thakur
The bank staff members were really very cooperative and professional. Not procrastinating things unlike others. Giving detailed explanations about each and every query. Abhishek was quite reassuring and seemed promising. Really appreciate their efforts in opening our NRE/NRO account and for other facilities. Cheers ???
October 2022 by Ganesh Sathyanathan
My wife went to open an NRE/NRO account and they try to misell you into opening PRO account which has min balance requirement of 2 lakhs. When asked about other options they say they have a Basic Account for students. It appears they have a Basic NRE/NRO account with combined min balance requirement of 25k only but they never seem to recommend it unless you specifically ask for it. This is outright misselling. I had to grill their executive to ask if Basic Account is only for students when they submitted students prefer it but not limited to Students and anyone can open this NRE/NRO account. Folks be aware when you visit this branch. ask the right questions
August 2022 by Parvez ghodiwala
Very easy and quick services. Perfect for opening NRE/NRO account. Abhishek was very helpful through out the process.
July 2022 by Vinay C Patil
Went here to open NRE/NRO Account. It was a walk in and no prior appointment is required. Mr. Dinesh(Relationship manager) was very friendly and got the work done in 30 minutes. He explained the process and provided details accurately. Got to know that they process home loans to purchase in India, from this branch itself. You can also get Demat services from India, if you have a PAN Card. Appreciate their way of customer interaction and provision of services. I would highly recommend to visit the branch and avail the services as required.
June 2022 by cu99460
Worst customer service. They get you to open accounts that you dont even need. I only wanted a NRE account and they opened a NRE and NRO. I tried to close my account and the headache they give to close it is a joke. They only are interested in opening accounts and not closing them. Then they make you pay fees for closing your account. Stick to a UK bank!
June 2022 by Kishor Nandha
It Indian bank branches all over India , they make money transfer to overseas easy
