February 2024 by Maria C
HR alert! Poor work culture alert! ARKET, if this is how your leadership team acts? get ready to fail fast?Had a very negative experience today when shopping at this store. Witnessed a woman that came in rudely, interrupted the associates on the floor?s interactions with other clients to proclaim herself as ?important staff? and proceed to aggressively order one associate around. Based on articles I?ve seen, I believe this to be the current CEO. She treated the associate to whom she continued to note ?I work here - you should know that? like garbage, belittled her and forced herself ahead of other customers that the associate was attending to. I knew retail was rough, but man, this apparent ?leader? took the cake! Very sad to see and frankly has turned me off of a brand that I thought stood for better values. Horrible.
February 2024 by Diana Pearl
I forgot my sunglasses and they kept them for me for a full day after!! Great customer service (and cute clothes too!!!)
Fast service quality staff
December 2023 by Chris Marsden
Owned by h&m, slightly more trendy clothes. I like it.
November 2023 by Gara Constanza Garcia Martin
Lovely shop, good quality garments and nice selection of home objects. I noticed the heating set up at high temperature. I could see a guy sitting painfully waiting for his girlfriend sweating like a pig. I'd had stayed longer in the shop but it was too hot. Maybe they haven't realised there is a climate crisis?
November 2023 by Studio Dirk
Nice staff and excellent cakes and coffee !
November 2023 by Christine Allado
Overpriced but very chic
October 2023 by Laher Dholakia
Limited collection but I love that it's pet friendly! I could bring my dog in the store :)
October 2023 by Sudhindra Sajjal
Overall a nice store and they are also dog friendly if you ask the security when it's not very crowded.
September 2023 by Ahmet Douas
A luxury H&M with great things
September 2023 by Filip Muszkiet
Lovely store!
September 2023 by Eva Achuzia
Rude staff! They were giggling behind my back while I looked at the jumper and all. Do you guys have manner please. It?s a pity you didn?t have a good manner towards your customers, and for your records, I am a loyal customer to Arket.So disappointed today! I walked away, cancelled to buy anything from this shop.I prefer to find another Arket stores which can appreciate their customers better.
August 2023 by M
I have to say I have never been to a store with more rude staff ever. The overall attitude of the people who work there is beyond terrible.
August 2023 by M M
I went to the store to check if items I saw online were available to try before buying them. And I must say the attitude of the staff was not professional. They talk to you as if you are a child. I have noticed this trend among staff in other shops but this time it was way over the top and rude. I ain't coming back or bothering myself by even ordering anything online.
July 2023 by Wai
Selection ok, but service is quite slow.The staff doesn?t engage much and particularly this one female staff is extra unfriendly and to seems like she thinks she?s better than everyone else.