January 2024 by Aia Labja
I recently had the pleasure of shopping at Burberry's Regent Street store in London, and it was an experience that exceeded my expectations. The highlight of our visit was the exceptional customer service provided by Jai and Bilal. Their expertise and attentiveness made the shopping experience truly remarkable.I purchased the EKD Cashmere Hooded Cape and the Gabardine Harrington Jacket in a stunning honey color. Both items exude the classic elegance and superior quality Burberry is renowned for. The cashmere cape is the epitome of luxury, offering both warmth and style. It's an elegant statement piece that effortlessly elevates any outfit. The Harrington Jacket, on the other hand, is a classic, versatile piece with a modern twist, perfect for London?s unpredictable weather. The honey color adds a sophisticated and timeless charm.Jai and Bilal were incredibly knowledgeable about the products. They provided valuable insights into the craftsmanship behind each item, which made the purchase feel even more special. They were patient, answered all our questions, and gave personalized recommendations that suited our style and needs.The store itself was impressive - a perfect blend of Burberry's heritage and contemporary design. It was an inviting atmosphere that made us feel welcome and at ease.In summary, the combination of high-quality products and outstanding customer service at Burberry Regent St has solidified my admiration for the brand. A big thank you to Jai and Bilal for making our visit memorable. I highly recommend this store to anyone looking for luxury apparel with a personalized shopping experience.
January 2024 by Rami Maki
From the impeccable craftsmanship to the exclusive designs, Burberry exudes sophistication at every seam. Each piece feels like a work of art, and the attention to detail is nothing short of extraordinary.
November 2023 by J M
Went there to bay bag , left empty handed, because assistants just ignore you. Asked for asistent ,waited 20 minutes, but what get is security who was watchedme for that time . Plus looks like there never been cleaning carpets.
November 2023 by Lucas Pastor
Lovely shop with fashion clothes ! Recommand it also staff is very friendly
October 2023 by awp awpakd
Wonderful experience and excellent care given to every detail. Purchased my first Burberry. It's absolutely beautiful. Gorgeous flagship store. Kelly was great!
October 2023 by Madison Van Doren
I rarely write reviews but I had such an exceptional experience that I just have to share! I was excited to visit the Burberry flagship for the first time on a recent trip to London and take a look at the new Knight bags (I'd been eyeing one since they first came out). I ended up having the most wonderful time! My SA, Corentin, was so kind and friendly. He gave me a tour of the store, showing me all the new collections, and of course we spent a lot of time talking about the bags! His help was invaluable as I looked at the different options and ultimately chose a bag that I am beyond thrilled with! I highly recommend Corentin and this beautiful flagship location. I wish every shopping experience were this fun! I can't wait to come back next time I'm in town.
October 2023 by Cindy Bradske
Clean, bright and organized showroom with excellent customer service.
October 2023 by Freddy Min
I recently had the opportunity to visit the Burberry store on Bond Street, and I was very impressed. The store is beautifully designed and features a wide range of Burberry products, from clothing and accessories to homeware and beauty.The staff at the Burberry store on Bond Street is very friendly and helpful. They are knowledgeable about the products and are happy to help you find what you're looking for.The prices at Burberry are high, but the quality of the products is excellent. If you're looking for a luxury shopping experience, I highly recommend visiting the Burberry store on Bond Street. I personally love the trench coats and suit blazersHere are some of the things that make the Burberry store on Bond Street so special:* The store is beautifully designed and features a wide range of Burberry products.* The staff is friendly, helpful, and knowledgeable.* The quality of the products is excellent.If you're looking for a luxury shopping experience, I highly recommend visiting the Burberry store on Bond Street. You won't be disappointed.However, it is important to note that Burberry has been criticized for its high prices and its use of fur in some of its products. If you are concerned about these issues, you may want to consider shopping at other places
October 2023 by Maryam Al Naim
The company's worst dealings with customersI have a jacket that needed to be repaired , a belt on the wristband need it to changing They refused to receive the jacked and their behavior was very bad.. This is the last attempt to buy from this store in my life. If you buy the jacket from them , you should have note they are not helping you for it any more
September 2023 by Kit Early
I was met with a very warm genuine smile by security, I didn?t feel on edge or judged immediately at all, I was greeted with a warm welcome by a sales person named Sam, he was extremely friendly and knowledgeable about the store layout and brand?s history, he took me on a walk through of some of the new season collections, including some of the classics and runway pieces, we discussed the inspiration behind some of the buildings architecture and inspiration, he offered me a drink which made me feel more comfortable in the huge and some what intimidatingly large yet beautiful store. He spoke about the heritage of the brand and the new creative director?s vision. I would definitely recommend the Burberry Flagship to anyone who wants to either learn more about the brand or simply to enjoy the beautiful and breathtaking aesthetic of the building.
August 2023 by Maggie Poon
World famous luxury brand selling clothes , handbags, accessories with British designs
August 2023 by W DADA
Awfully unresponsive phone customer service. I needed urgent assistance for a gift which they did not provide until I rang more than once, which by then was too later
August 2023 by Mahmoud ElAwadi
I have been to several Burberry stores around the globe but this one by far is the most worthy one visiting with its historical building and great service from Antonio , me and my family had a great time shopping and learning about the history of this building .
July 2023 by Rania Odenbaugh
My first time in a Burberry store and it turned out to be the Flagship on Regent Street in London. I was on mission and knew what I wanted. Nico greeted me and not only did he offer me what I wanted but also an additional 2 options one of which was better than what I had picked so I ended up with his recommendation which was better anyways. I was in and out in 15 minutes. The experience was amazing from the beginning to the end. My first shopping stop and the rest of the day was amazing having started it with a positive experience at Burberry! Thank you Nico for your help!!
July 2023 by Yuvi Gadham
Standing proud on the illustrious Regent Street is Burberry, a beacon of British luxury that epitomises sophistication and refinement. A splendid embodiment of the brand?s heritage, this flagship store offers an immersive journey through the storied history of Burberry, interlacing tradition with modernity in a sublime symphony of style and elegance.Upon entering, one is greeted by the striking architecture that effortlessly marries the building?s historical grandeur with contemporary design elements. Spanning several floors, the store showcases Burberry?s exquisite range of garments, accessories, and fragrances, each item meticulously crafted to bear the hallmark of the brand?s uncompromising quality and timeless design.The staff members, akin to guardians of the Burberry legacy, are exceptionally well-versed in the brand?s offerings, providing an unparalleled level of customer service. Their astute style advice and willingness to assist in finding the perfect piece are invaluable, turning a simple shopping trip into an indulgent, personalised experience.However, Burberry on Regent Street is more than a store ? it?s an interactive experience that pays homage to Burberry?s commitment to innovation and creativity. From the digital rain showers that grace the store?s immense video walls to the exclusive collections, the store encapsulates the very ethos of the brand - a testament to timeless elegance, yet forever pushing boundaries.In essence, Burberry on Regent Street is an homage to the brand?s storied past whilst signalling its unwavering commitment to the future of fashion. For those who appreciate the finer things in life, a visit is not just recommended; it is an absolute necessity, a homage to the beauty of British luxury fashion.
