January 2024 by A FM
During my stay in London I have received perfect attention from the pharmacist Miss María in this pharmacy. It is really very nice to find empathetic people willing to help with kindness and professionalism.
December 2023 by Trytrytry Trytrytry
The postman was unavailable 1.5 hours after opening time. There was a big queue outside waiting for them. I could not drop off my parcel.Update after owner's response: yes, I was a little bit wrong - not 1.5 hours but half an hour after opening. I visited the Royal Mail West End Delivery Office before them which is open 8-10 am, and I thought Chel Pharmacy & Post Office is open the same time that's why I wrote 1.5 hours initially, my bad. I was at Chel Pharmacy at around 9:30, five people were queueing at the door, the door was closed, and no customers were inside, the pharmacy employee was already at her workplace as she briefly opened the door and advised she would let people waiting for pharmacy in soon, but the post office employee was not at their workplace. If the pharmacy worker and the post office worker are the same person, then still, at around 9:30 they were not serving customers. The premise that this is a more busy period of the year being the reason for the queue is wrong - you were not serving customers at this time, unfortunately. Had the place been full inside and people were queueing I would have no qualms, this would've been understandable. I talked with the lady at the top of the queue, and she explained to me they'd been waiting for some time.
December 2023 by Manisha Patel
Best Pharmacy in Central London! I can't believe the experience I had. The pharmacist was so kind and knowledgeable! She also went extra mile for me and ordered my item which came next day!
December 2023 by maggie haben
Excellent pharmacy services.I am not sure about PO as am houseboundPrompt deliveries and extremely helpful with any queries.Friendly staff at all times!Could not ask for better service!PERFECT in every way.
September 2023 by Gina
The best pharmacy ever! Fast service, excellent & friendly. Thank you.
September 2023 by Christina Gomez
Great Pharmacy with fast and friendly service.Helped with the prescription I needed for my son and some additional items.Great follow up when I needed a receipt months later for my insurance.
September 2023 by Chloe Douglass
I've used this pharmacy for over 7 years and it's always a pleasure to be greeted by such friendly and helpful staff whenever I pop in to collect medication or to use the post office which is so convenient. They go above and beyond for my clinic and patients, I'd be lost without them and wouldn't dream of going anywhere else! Ekta and Geeta, please don't ever leave!
August 2023 by rauf raufch
I had an Amazing experience at Chel Pharmacy/Post Office. The staff are extremely professional and helpful especially the pharmacist. The best pharmacy in central London also they have Post Office Service which is very helpful!
July 2023 by Frank Goodman
Great service wonderful staff, I receive a text when my medication is ready to collect.
July 2023 by Celeste Garijo
We have an amazing service at the Chel Pharmacy in 2 days that we needed medical attention. Highly recommend!
July 2023 by PJ
Great service, friendly staff and super efficient, thank you very much for all your help.
April 2023 by Monika Faulkner
Excellent pharmacy ? very helpful, pleasant, and professional staff.This location has my highest recommendation.
March 2023 by Jilly Carter
What a wonderful service the staff give in this highly efficient and friendly pharmacy! Great for collecting Amazon parcels, and for picking up prescriptions from the doctor.The Post Office part of the business is also excellent. Even when there's a small queue, the Postmaster manages to deal with everyone swiftly - and with a smile.Long live Gujarat!
March 2023 by Alexandra
Shocking service, the rudest staff I have ever come across. I will never ever use this Post Office. I had a broken arm, clearly obvious as I was in a sling, and I was a little bit slower than usual. They screamed at me to hurry up as they had a queue. I asked them not to shout at me. They told me to get out and find another Post Office. Absolutely in shock. I?ve never had an experience like this. From now on I will only ever use the Baker Street Post office and the Mortimer Street Post Office. The staff at both those establishments are lovely.
February 2023 by Eka Suky
Absolutely fantastic service professional people and take personal care when onsite and on the phone strongly recommend
