February 2024 by Eye Margin
Quality items
December 2023 by Steven Bing
Like the shoes, the customer service in this store is awful. They're cold, unhelpful, and actively seem to not want to engage with you. I've been several times, so it appears to ve a chronic issue here
September 2023 by Richard Alberto
Great place and friendly staff
August 2023 by Pujian Nauli
My mom got her bag stolen in this shop while trying for shoes. She was with my sisters.I guess we need to be extra careful when shopping in London.Staffs were really nice and helpful, they even gave my mom discount for such an unfortunate event.Sometimes you win, sometimes you lose.
August 2023 by Munashe Chitenga
Great shoes and Lorena was very helpful to me with an exchange I had!
July 2023 by Laszlo Sifter
Lorena was very attentive and helpful to choose shoes for my new suits. Thank you
May 2023 by Farzana KP
I was helped by Laura in the store today. She?s such a lovely person who went out of her way to find me multiple shoes to try for my wedding day. Showed me pictures of her wedding day with the same shoes I tried and helped me order shoes to be delivered home too! One shoe I liked wasn?t available in my size so she called Selfridges and found me a pair there !! I hope she gets the recognition she deserves for all her hard work.I should mention I was one of MANY customers she was serving and I still felt completely listened to. Fantastic efficiency and work ethic!
May 2023 by Yuvi Gadham
Dune London on Oxford Street East is a must-visit destination for quality footwear. Offering an extensive collection of trendy and classic styles for both men and women, it's hard not to find something that catches your eye.The store itself is well-organised and brightly lit, making shopping a comfortable experience. Sizes are easy to find, and trying on shoes is effortless thanks to the spacious and well-maintained seating areas.The quality of the shoes is top-notch, pairing nicely with the pricing, which is reasonable considering the style and durability you receive in return. The customer service also stands out - the staff is welcoming, knowledgeable, and willing to assist in finding the perfect fit.If you're looking for chic and comfortable footwear that will last, Dune London on Oxford Street East should be on your list. A high-quality shopping experience awaits!
May 2023 by Jayne Platt
Dune staff so friendly- thank you for all of your help in getting my sandals ordered.
February 2023 by J Fr
I went in for some shoes for my friends wedding and Megan was so so helpful, she even helped me find a matching bag. she was so patient with my decision making and offered to look at a picture of the dress to help me match the shoes well. Lovely shoes and great service, would definitely recommend
December 2022 by Sahar Khurrami
Nicest staff ever, great shoes, great everything must come here if you're looking to buy shoes.
November 2022 by Charles. C
Great serviceI came there looking to buy some black shoe polish on the way to a function; they kindly let me to use a tester as a top up and I?m very grateful
October 2022 by courtney Ayinbode
I had the best service ever at Dune today. Both Khadeejah & Laura the manager were patient and helpful in meeting my needs. I highly recommend checking the store out.
October 2022 by Jenny Thatcher
Very friendly and helpful staff. Thank you.
July 2022 by Derrick Hadeed
I was recommended to get a pair of nice brown shoes for a wedding. I waited 5 mins to get served even though there was no one in the shop. Wasn?t sure who was working as everyone wore their own clothes. No name tags or any clue if they worked. One man was walking up and down to later fine out he was a customer when I thought he worked there! When I did get served it 20mins to get the show to try on. I picked 3 shoes and one one cameBack. I waited a further 10mins. Then I just gave up and left the store. Unbelievably poor service. Should have gone online. Unless you have all day and a great deal of patience go to another store.
