February 2024 by Veta Nesterenko
I not sure about the shoes, but people here are very nice. Well, I guess my shoes are gonna feel more comfy because of that girl, who helped me today
September 2023 by Anonymous
Came in with a couple hours left before a wedding and in need of shoes urgently. Great customer service and a huge mention to Tef who helped us with all our concerns and questions.
July 2023 by Asad Jaffery
Amazing Customer Service!!! Came to dune yesterday look for shoes and the employee named Faria was great help. Got 1 pair of shoes.
April 2023 by Inna Parkhoma
Waiting for the refund.I returned the shoes 1 month ago.Horrible service, horrible shop
March 2023 by Farzia Alam
I was looking for heels for a wedding , the girl that helped me her name is Mina. She?s so sweet , She immediately gave me attention on walking in and sorted me out in a jiffy. Impeccable customer service, I was in and out in maybe 20 minutes and completely satisfied.I was left feeling that this company cares about its customers and stands behind its product, would highly recommend, and commend its staff and policies!
February 2023 by 19red 36red
Great feeling when I been there's the lady served me name was stephny very helpful and nice to me ?? ???
February 2023 by Ahmed Joosab
Sold us a shoe without the bead as attached and refused to assist to change it (store was closed but someone was there who could've helped - unfortunately we were leaving the country on the day so the assistance would've been appreciated)
November 2022 by SUNNY KIM
This dune store is amazing!! I was looking for the shoe for my work place and Roxy helped me and she is the best seller of the store and really appreciate it . Thank you so much !!
October 2022 by Bruno Filipe
Excellent service! Been there two times during the day and still treated me the same excellent way. Thank you.
August 2022 by Quresh ?Skydiver? Cassim
Looks and style is great. Quality control is lacking.
March 2022 by Wala Awad
I love Dune?s shoes and their flats are very very comfortable. They look classy as well but they are a bit expensive (avg £80) but I believe that you can?t find the comfort and the beauty of their products anywhere else. Their staff are also very kind (Marble arch, London) and they are pretty helpful.
March 2022 by Alex Dray
Bosse and Nadia absolutely killing it on a busy Wednesday evening. Compared to other shops on the street they were super efficient and very bubbly and helpful even though it was right at the end of their shift. Thanks for my Suffolks!
December 2021 by Sarah Andris
Good shoes, but you don't get a receipt w/o email address... I don't share my address if there is no good loyalty program.Really bad service at the cashier and unfriendly... There is no other option!!!! The other person was good.
September 2020 by mohammed M
It was a great quality and variety of shoes and I want to bought two shoes for me but I didn?t because the customer service was too slow it took more than half an hour to bring my size for trying and there were two staff they are very rude and they ignoring me and my family they jus standing and looking it was the worst dune branch visiting. ??I suggest to swapping the staff and like an Oxford st. Should be a very polite and quicker customer service. Thank you anyway.
October 2019 by Big Socks
Lovely staff
