February 2024 by Sha R.
Worst pharmacy I have ever dealt with . Not helpful at all especially when they in wrong but not having items in stocks etc
October 2023 by Alisha K
Great knowledgable team on hand to support, orders are processed quickly and arrive on time. Highly recommend!
October 2023 by Tatiana Tuyindi
Unprofessional services, extremely rude staff.I will not be recommending their services
July 2023 by Hmd D
One of the very few pharmacies that you can trust. Always willing to help and happy to support their clients. It's like the 'bee hive' of pharmacies, with orders in n out all the time.
June 2023 by Shahn Mott
Staff are always very informative, they explain how the particular medicine works and why they recommend products. Highly recommend them
January 2023 by Mo
Extremely satisfied with the service, helpful and honest staffs and professional customer service team.
December 2022 by Jonathan O Keeffe
I just need to praise these guys for their honesty. I accidentally selected wrong delivery which I could have had a £130 bill but they called to check first and amended it! Thank you Abbie this just inspires trust from the outset!
May 2022 by Ashli Heal-morrell
Have used for 3 years for aesthetics orders. I never have missing items and items are sent when they should be. Very happy with service. The website is not overly user friendly for iPhone users. Much easier on a pc or tablet. Would be nice if this could be improved. But will continue to use for orders.
March 2022 by Emma Wright (Emma Wright Aesthetics)
Despite being told my order which should have arrived last week would arrive today, it still hasn?t arrived, it?s unacceptable when your trying to run a business
November 2021 by Rachel Lyons
Extremely professional service. Can't fault level of customer service and support. Always received my orders on time and I never have any issues with products.Support from Account Manager is impeccable. Highly recommend
August 2021 by Mary Keltai
Great customer service response with regards to an issue of delivery of products to patient . Replacement products were sent out within 24 hours . Delightful and surprising the quick response from the teamWell Done !!
June 2021 by Anjum J
Extremely poor service. We regularly use healthxchange but majority of the time the orders have delayed delivery, items are missing from the order, wrong items are sent and orders are randomly out of stock after placing the order and delivered weeks later, even though payment has been taken and no notification has been provided regarding out of stock notice. Probably one of the most incompetent pharmacy I have ever come across. They regularly leave us without products which we need for clients at a given time. Shop elsewhere if you can.
June 2021 by Zoe and Andrew
Convenient location in central London. Staff are friendly and willing to help.
March 2021 by THI Q
Staff is incredibly rude (middle aged woman)!!Asking her for a bigger pack instead of a small one! She ignored me and called up the next customer (though only 2 behind me)! During this pandemic, she knows we need pharmacy more than ever before. That came her attitude!! Eventhough I live few minutes away, but ll never come back here again!!Train your nurse properly to deal with patients, elderly & vulnerable people...in a more appropriate and professional manner! Or perhaps send her back to school !
March 2021 by Jonathan Gaughran
Very unreliable company. Regularly do not fulfil orders leaving you without product for your customers.
