December 2023 by Mariem Abed
The atmosphere is magical, with the aroma of different soaps and shower bombs.The staff are so cooperative and pleasant.
November 2023 by Lee Romi
Best massage ever. Had The Comforter? And Fresh Facial treatments. The music to the former was too upbeat. Consider rethinking music choice. Music to the latter treatment was much better. What a great way to be pampered
October 2023 by Antonia Barbagelata Prieto
We met Shaquiera last week. She was awesome with us and very very nice. She explained everything with quite detail, all the ingredients and always with a big smile. We leaved the store very happy talking about the amazing experience that we have. We loved that visited to lush and all the members were so so nice. :)
October 2023 by Rajinder Massan
Had the best experience at Lush. I hadn't been in over 10 years and didn't know where to start. Anisa was really patient and knowledgeable which was just what I needed especially because I have different skin/hair concerns. The co-wash shampoos are amazing. Will definitely go back and recommend popping in- even if its just to enjoy the smells!
October 2023 by Julia Stark
The sweetest girl ever, Shaqiera, helped me find different face masks that could suit my skin and help moisturise while also taking in to account my acne-treatment. Taking in to account my sensitive skin, she understood that I needed to try them out at home before purchasing and so offered me three different testers - exactly what makes you want to come back and actually purchase. Such a pleasant experience, I?ve never had a bad experience in Lush but she?s certainly on another level of kind and helping!
October 2023 by caity lee
Sonja is the most incredible massage therapist @ Lush Oxford. Absolutely recommend booking The Good Hour massage with her. Thank you Sonja!
October 2023 by Sophie Field
Had the fresh facial with Katie today and it was amazing! One of the best facials I?ve had. Great first experience at lush on Oxford street was nice to escape the busy ness outside and feel like you?re in a real spa. She really took the time to understand my skincare needs and delivered a fab facial. I?ll definitely be back and influenced to buy some products!! Thanks Katie!
October 2023 by Mihaela Stoica
I've always loved Lush and now I don't know what I would do without some of its fragrances which have become the only ones I use. My last visit to Lush Oxford Street with my sister has been particularly special. We went to discover new products, especially perfumes of which we are such big fans and, well, we ended up trying all of them. We were so lucky to be attended by Georgia who was so knowledgeable, apart from super charismatic, and helped us decide which ones were closer to what we were looking for, as we were already giddy after such frenetic sniffing. After that, we went to the Spa department to browse new bath bombs and were incredibly lucky to be in the hands of Shaqiera whose enthusiasm, passion and knowledge of every product was second to none. While showing us some amazing products, she pampered us with the most soothing and gentle hand massage. She was so incredibly kind to give us samples of the products we liked the most. We left super excited and now we can't wait to go back for more!!!
October 2023 by Kai J. Park
I had the pleasure of a delightful visit, thanks to Hannah's warm welcome. As I perused the hair products, Hannah was by my side, assisting me in selecting the perfect hair conditioner. Throughout our interaction, Hannah exuded kindness, warmth, and a wealth of knowledge. She even generously offered me some complimentary samples, which will undoubtedly aid in my decision for my next purchase. I look forward to returning and hope to be assisted by Hannah once more on my next visit :)
September 2023 by Katie Hart
As a proud Lushy from the states I was absolutely psyched to visit Oxford street. My visit exceeded my expectations. Had lovely interactions with staff especially with Avi and Kevensa. Highly recommend for the Lushy and non-Lushys alike!
September 2023 by MINION GAMER7
Customer service was amazing I believe her name is Anisa, she gave me a tour of the shop and knew exactly what to say about the products as well as its benefits! My siblings will love this bath bomb thanks to her, I?d appreciate if her seniors recognise her efforts for dealing with a customer like me. Thank you so much Anisa and Team! ?
September 2023 by ???
When I visited around mid-July, Sunny explained and recommended the product, and all the products recommended fit well depending on the skin type, so I was able to experience skin trouble improvement. It was also impressive that I was able to receive active services such as friendly response and shop tours. Thanks to Sunny, I was able to make good memories in London.
September 2023 by Sarah Jane
I feel like a new woman! Lotty and Cal were absolutely amazing. My partner and I got the Good Hour, as a double treatment. Lotty got every little knot and niggle out of my back and neck, and took care every step of the way, checking in with me. Honestly couldn?t recommend more!
September 2023 by Gabriella Olivia
I had the Renaissance treatment and what a magical experience it was. My friends kindly gifted this to me for my birthday and so happy they did! My therapist was Satie, who did the most amazing job at teaching me about the meaning behind the Renaissance treatment as well as making me feel relaxed the whole time. You choose between hope, purpose, belonging and mastery - these all link with different emotions you?ve felt over the last 6 months.I chose Hope, and my fragrance and massage bar oil were matched to that for the treatment.If you are spiritual, this is definitely the one for you, affirmation were included at the start and finish. The massage itself was done so well, thank you so much Satie for allowing me to feel so present!
September 2023 by Anna N
Kaitlyn was like a dear friend she helped me choosing the best fragrance and made my day, her kindness and sweetness brought a big smile on my face. I will surely come back in the Oxford street store because of her.
