December 2022 by Kostana Banjac
Hi, the gentleman who was around 11 am on the 23 December, needs to learn about customer service! I sent a friend to get some drinks as I had other commitments and trust this store to help out. She asked for advice on white burgundy and he showed her where the shelf was and walked away! She had no idea what she was looking for, so picked up a random couple of bottles. At no stage any assistance was offered or asked if she needed any. Previous week I attended the store and the same man was there. No efforts were made to acknowledge me, see if I needed any help - nothing. I walked out without any purchase. The same applied to the female assistant on both occasions. Very disappointing. I hope these two are not permanent members. If so, my custom will be moving away. Pity since I live locally
June 2022 by Martin Varley
Experts that help you, wines that surprise you and they even deliver if you live nearby. My best advice is to listen to their advice, the team really know their stuff and whilst they are no cheaper than Waitrose, the ability to learn and try new varietals with their guidance is the winning deal for me.
May 2022 by Paula Troncoso
Really nice selection of wines. Good prices and the staff really welcoming and helpful.I was supposed to go for a bottle and I ended with a box of wine!
April 2022 by p papay
Went there around 3-4pm and the store was closed with no note at the door about when it would reopen again. Well I guess I made my way there for nothing and another store picked up on their missed sales.
April 2022 by Phillip Reilly
Excellent choice of wine. Very friendly service and always willing to assist with recommendations.Will there was a branch in Hammersmith.
July 2021 by A J
Excellent wine shop with regular offers and great staff.Love the ease of the local home delivery service as well.Their Definition range is in excellent and great value.
July 2021 by A G
Great wine shop!!Great selection, great prices on the website. Yodel delivery SUCKS. Next time I'll pick up in store. Consider choosing a different service as I had a very bad experience with Yodel delivery. I didn't know you guys used a third party delivery service. Great wine though!!
November 2020 by RR K
I regret not coming here earlier. A very good selection of wine, spritz, and beer at a very good price. The staff are friendly with great suggestions.
September 2019 by Luke Mills
I loved this shop. The man working there was super helpful and knowledgeable. He let me taste some wine he had just opened while I made my choices. It was so good that I ended up getting a bottle of that too. 100% going back.
August 2019 by Paolo Riccobono
Nice selections of wine beer and spirits, young and polite staff,
August 2019 by Warren Briggs
Great team, great service.
July 2019 by natalia bagatini
Very knowledgeable and friendly staff!
June 2019 by Rita V.
FUN! Relatively new digs in this location. Large selection of wines and we picked up a Marleybone gin not available in the US. Friendly, super knowledgeable we stumbled across it when we were waiting for the Thai restaurant across the street to open. If you are in town, stop by for education and get some grape juice!
June 2019 by Nicholas Bottino
Superb selection and service
May 2019 by Akin xaviour
Excellent customer service! The staff were incredibly friendly and polite, Products are organised and grouped together quiet well, which made it very easy for me to spot that the specific product I wanted wasnâ??t available, Despite that the staff were very helpful in assisting me on my enquiries.
