October 2023 by JM The Expert Youtuber
Lats week opening late 3 times this mon 18th sep open late again.This store is so joke!!!
May 2023 by Travel Reviewer
Really badly laid out. I know it is a small branch located in Bond Street station but it is cramped and fine for a basic shop or given location, for snacks or lunch on the go. Put it this way, convenient! There are two bigger branches located within a ten minute walk. Go there if want a better choice.
May 2023 by Ahat Aht
Really badly laid out. I know it is a small branch located in Bond Street station but it is cramped and fine for a basic shop or given location, for snacks or lunch on the go. Put it this way, convenient! There are two bigger branches located within a ten minute walk. Go there if want a better choice.
April 2023 by Meander777069
Marks and Spencers Victoria sandwich is completely tastless.I am a baker and bought one as I was in a hurry and thought it was one to trust in lieu of my own....absolutely vile....CARDBOARD!
April 2023 by John Smith
?The date of the visit was the 18th of January 2023. At 9.00 pm. The store is inside a shopping centre which is inside Bond st Tube station in London. I filed the complaint by phone next day. You can see the correspondence from me and from M and S at the bottom of this email after I waited for one month and heard nothing back. As you can see your colleagues finally looked into the matter after I chased them a month later but not to my satisfaction. They simply produced excuses.The store had no sign saying they don?t accept cash after 9 pm. Not then, nor since. I put products in the basket but the store employee Abdul refused to accept cash which a legal tender in this country. I only had cash with me so I could not buy food and feed my family and myself that evening. The whole experience traumatised me enormously. The fact that M and S then did nothing with my complaint stressed me additionally
March 2023 by Stephanie D
My husband likes the beer battered cod so bought some as usual Now I know fish contains bones and the packet say may contain bones, but hells teeth this many and this big!!! Obviously never seen a filleting knife Hubby nearly choked Just be careful Not be buying them again
February 2023 by G (G)
Staff with no social skills whatsoever. Scanned several more expensive items and got shouted at ?YOU?VE NOT SCANNED THAT? 3 times in a row because the 65p rice hadn?t scanned. Caused unnecessary embarrassment. They need to train their staff on how to speak to other people because it?s just not acceptable. Eye contact, manners, vocal awareness? Really disappointing
December 2022 by andybP9473KT
What on earth are they thinking 53 pence per banana it?s a complete joke and a total ripoff , don?t give me a sob story it costs more to stock a small store it?s in a BP filling Station you charge more than Waitrose / disguising!
September 2022 by William Cummins
?Have you paid for that bag?? zealots. Don?t go in without a Queens Silk to counter their public harassment.
September 2022 by Berto J
Friday 9 September I was buying some staff and the lady in the pay machine was very rude with me. She told me don?t you know how to use the machine I thought she?s from Rumanian even the body language before was rude and finally I was right. Check the woman in the pay machine from 7 pm today Friday night she will kick out everyone. I felt very bad from my experience she?s not from London we don?t do that. Sorry put her in the loading bay better
June 2022 by Mc Bizertman
Hi I bought an orange juice two days in row the price was £1.90 but I have charged £2!I know is a little amount but ive been charged extra twice!
April 2022 by faria fareed
Tried to pay for my item on the self checkout, First attempt failed. In the meanwhile RAUSHABH was staring as if I was going to steal a small packet of basic biscuits from marks and spencer. Felt a little bit strange. Went out the shop to turn on remote purchases on my phone because signals in the store are really bad. Came back in to pay for the item, he?s still staring at my counter. There?s something majorly wrong with how he?s been trained. I used to pop in every other day. Ever since this incident I have NOT been! I don?t want to be made feel uncomfortable and be stared at if my payment doesn?t go through, not going to run out of the store with a 60p packet of biscuits. Disgusting!
December 2021 by Charlie Robinson
I like abbit of M&S, especially Percy Pigs, I purchased a pack of Percy Piglets expecting the ratio to be pretty 50/50. Now personally, I prefer the jelly pigs as opposed to the mallow ones... so you can imagine my dismay at the mountain of marshmallow that greeted me in this pack! Almost brought me to tears if I'm honest, I was really looking forward to them. I guess I'll have to "suffer" them... ?
September 2021 by Ewa Siwiec
As good as every other M&S. Not too big so maybe less choice.
July 2021 by R Smith
Currently closed due to low footfall in the West End. Nearest open stores are Marble Arch (heading west), Pantheon (heading east).
