January 2024 by Dhiral Parmar
No one is there to assist. You select and directly buy. Even after asking for help they say to find it by yourself and for price to go on the till and ask. No customer service given at all. Better go to oxford street nike town, they give brilliant service.
January 2024 by Tracey-Anne
Such a busy store but the staff are all lovely, well all the ones I met anyway! However, it kind of looks half finished and it is so hot in there too. It's way too hectic and busy for me. Like the addition of the DJ! Nice touch ?
January 2024 by Hock Sing Tan
Personalised Nike T shirt at 3rd floor Nike town. A lot of stuff can be chosen. First, choose a shirt from storewide. Second, choose among the available stuff to be printed. One small picture is foc for nike member. Third, wait for printing about 10 minutes. Finally, payment.Robert did a wonderful job by advising us on how to make it more presentable. ThanksEach floor also has personalised printing services, but we discovered that the third floor has the most varieties.The total bill includes a T shirt and printing £120
January 2024 by A Li
Nike's flagship store over 4 floors, great styling and modern layout. DJ on ground floor. Good variety of clothing and trainers, including a floor for kids and top floor for women's. Friendly and helpful staff. Spacious fitting rooms.
January 2024 by Jeff Welsh
Shocking customer service. I having been waiting over a month for my refund. Three calls now to customer services assuring me it would be sorted in 48 hours each time. Even send them proof of postage. Feel completely disappointed with this major retailer.
December 2023 by Nasser Alzamil
One of the biggest nike store in the world it has 4 floors and the place is nice and they often do a sale on items
December 2023 by P Wright
There is such huge potential here. There could be all the trainers. My eldest has been looking for a pair of dunk lows for what seems like forever, just needs to see one, like it and it be in the right size,( unlike JD that only keeps the nice ones in size 12 or over, for all the giants around.) So we waddle like cattle at the market to the 2 sqft of wall where there are a few boring dunk lows, behind a rope like it's a museum, we can just see them over the crowds of people. There's so few, there's better choice in a sports direct. So we make our way over to one of the empty areas, rack upon rack of track suits that clearly no one wants to buy or even look at, we can breathe here. Kids duck and dive around looking for interesting styles that aren't Jordan's, nope.There should be every trainer, every size in stock. They could all be laid out so you can see them. More floor staff could be helping with sizes while a vending machine system in stock areas sends shoes to try or maybe even buy!!Less shop, more church of Nike. I'll be avoiding in the future.
December 2023 by Nana Sue
Massive space. Most of the staff wasn't really helpful at all. A bit miserable when asked questions almost got a grunt . Overated . Big hype
December 2023 by LeanJuice
Very good service today!I come here quite often and know some of the staff.Very friendly and professional, but human! Not just robotic. Most of the time someone wil always be on a look out and ask if you?re okay which is amazingAnd the fact that everyone has their designated areas just make sense so they can help those who are in that areaGood coordination
December 2023 by THE SIR
what an unexpected treat! The live DJ for sure made the whole vibe interactive and unique. Although I was there with a friend I couldn't help but dance a little as I waited near the fitting rooms. I'm not surprised if this place doubles as a night club or music venue. Nike lives up to it's cutting edge modern hip brand! So if you are thinking about visiting this particular store in london the bottom line is: JUST DO IT
December 2023 by Claudia Corina Boanca
I love NIKE!!!I adore their new items.Some of them are too expensive.The quality matters!!!Also they've had a very nice show with street dancers that was very good, very good music and atmosphere!
December 2023 by Xavier Swancelleste
Fantastic shop,live DJ gives it a similar vibe to Cyberdog (but a little quieter).Nice choice of designer clothing and footwear along with sports accessories.The place was quite busy and crowded when I visited which shows how popular they are.
November 2023 by Abdelrahman Alkandari
I came in to Nike looking to order a pair of shoes and I was having trouble ordering it online, Dami from second floor was a big help and also made me a member. With his help I was able to successfully order the shoes. Was a very good experience.
November 2023 by Dave Hewlett
Really liked this place, the biggest impact was all the great mannequins! Really inclusive of all genders size shape and disabilities included. Really great to see. The only issue here is price point. It's not cheap!
November 2023 by Alba H
Terrible staff. So many workers but all they were doing was singing and dancing along to the music. Very unhelpful and they took ages to give me my shoes. They also had no idea about running shoes and couldn?t give me any good recommendations. They all grouped together around the DJ and looked like a group of teenagers hanging around school. Very disappointed, do better Nike.
