March 2024 by G M.
Never enough staff, even at quieter times, which is frustrating for those who work in the area and are busy. The Post Office like others want us all to use self service machines and yet there is nobody there on self service to key in whatever log in they have to do and take the parcels/mail, waited ages for assistance, eventually someone came out from behind the counter, no hello, just marched up, keyed in log in and gave me the receipt, I said thank you and did get a "welcome" response, but an apology or even a hello or smile would have gone a long way towards improving the experience. The staff member was probably stressed out due to the branch never having enough staff to deal with everything in a timely fashion, seems the norm these days, perfunctory service with no care given.
March 2024 by Jack Kelleher
I had a parcel delivered here from overseas and the post office declined it and immediately returned to sender. Terrible service.Use literally any other post office, these people suck.
March 2024 by Barbara Kane
Excellent service from Caroline
March 2024 by Fanyana Nhlapo
Excellent service from Shaukat.
March 2024 by raghu redddy
Amazing service
March 2024 by Oliver
Great and helpful customer service. Easy to post. Efficient.
February 2024 by Vaibhav Patel
It is good experience and always someone is there to help. Only issue I found there was an urgent requirement to take a prinout but they don?t do it! So it wiuld have been better if they do it until we digitalised world complete enough.
February 2024 by Olivia Davies
Carol was super helpful! Quick service too
February 2024 by Anastasia Vinnikova
Lovely customer service!
February 2024 by John
Friendly staff and quick service
February 2024 by Jolene
Had a bit of an ordeal where two ladies couldn?t find my parcel that was to be collected from the Baker St Post Office, so wasn?t very pleased about that. Don?t know where it went wrong but at least they tried to find it?Tried again the next day and Andy was super efficient and found my parcel which I am very thankful for. Nice that there wasn?t much of a line at 3pm. Thanks for your help Andy!
February 2024 by Paul Faiman
Excellent service
February 2024 by Bianca DM
Great service as usualJackie and Malti are always very friendlyThank you
February 2024 by Oscar Welchman
Prema went completely above and beyond to help me, lending me tape, scissors, advice, and lots of her time. 11/10 customer service, will be returning to the Baker Street post office for sure.
February 2024 by Katie Gibbs
Prema did a good job!
