October 2023 by M
Who hired the members of staff here?!?! Service was terrible!!! The sales clerk was at the desk tapping her nails on the counter as a way to suggest she was waiting. What happened to BASIC customer service such as "Hi, can I help? Or next please" Then handed me my items saying "here" which was just about audible. River island please invest in some customer service training for your team. Very appalling!!!!
October 2023 by nsd uc1
Yesterday at 7 pm I was attacked verbally by the security guy at this branch ( it was heavily raining outside, so I came into the shop shaked my umbrella at the door on the side) Security jumped at me and started yelling aggressively!!!! Security told me that he is going to finish his work and find me at the street!!!! Unfortunately no employee standed by me, no one asked him to stop! ( every single word I said was recorded on CCTV) this is sounds dangerous ! I am going to sue this company as they chose this dangerous person to be a security at thier shop.
August 2023 by Sara Pereira
Massive shop with great variety of items available
August 2023 by Liisa L
Beautiful clothes, neat store and friendly staff!
August 2023 by Wunmi Saka
Love you clothes,easy and satisfying experience. Currently running a sale.
June 2023 by Simon Jones
This store has some pretty nice stuff in it, but it?s a really slow at the registers. In my case I had to repack the jacket I?d purchased as the hapless sales clerk couldn?t have more screwed it up into the bag.Changing rooms are excellent, many and spacious.
June 2023 by Samantha Fontaine
I absolutely love ?? ? the stylish, up beat ? and colourful choices here at River Island! ? There are an island, as they have a unique brand quality of products ?? ?? ? ? Well done for getting it right ?? Staff are very helpful, and most of their people are up to speed on knowledge of their products ? Go River Island!??
June 2023 by HARSHAD RAVESHIA
Value for money!! Great shopping experience!
June 2023 by Google user
This store has some pretty nice stuff in it, but it?s a really slow at the registers. In my case I had to repack the jacket I?d purchased as the hapless sales clerk couldn?t have more screwed it up into the bag.\\n\\nChanging rooms are excellent, many and spacious.
May 2023 by Yuvi Gadham
River Island on Oxford Street is a fashion lover's dream. With its vast array of on-trend clothing, footwear and accessories, this shop is a must-visit for anyone seeking to update their wardrobe.The store layout is well-organised and inviting, making browsing through the latest collections a delight. Plus, there is an extensive range of sizes, ensuring everyone can find something to fit and flatter.The staff members are also worth mentioning - friendly, attentive and ready to assist with style advice or size enquiries. Their commitment to customer service is evident, making your shopping experience that much more enjoyable.River Island on Oxford Street successfully combines high street fashion with affordability and quality. It?s a gem amidst the bustling London shopping scene. Highly recommend for fashion-forward finds!
May 2023 by Kiptieu Sheriff
Went in for a quick shop, I really liked that the timing was perfect the staff was helpful.
May 2023 by Tony A
The other river island closer to marble arch had friendlier staff
May 2023 by Tamás Dienes
The prices are low, but the fitting room and lift area are a bit messy and dirty.
April 2023 by Amber Chia
One of my favorite brand from London. ??
April 2023 by terry Brady
Sullen staff in mens section no help whatsoever..Asked them about their range of polo tops was told they had only a choice of one available..I searched the store myself and found 8 more variations? No please or thank you at tills on paying..I,M sure management could employ both more helpful and socially skilled staff.will not return..ps.Great product..Just VERY poor staff.!!!!
