July 2023 by Google user
Went to purchase some necessities, when I entered I was looking for a product and the lady named ?freda? kept following untill , felt very uncomfortable. I get it there might a lot of theft in ur store or something but following a customer and making them feel uncomfortable aint it .\\n\\nHassan, I believe u are the manager advise ur staffs and teach them proper customer service. I have seen the reviews and it ain?t it .
April 2023 by Pedro Mendes
Absolutely shocked with one of the worst approach I ever had by the staff working in there ! Rushing costumers as soon as you walking in (still a couple of minutes to go to the closing times), first thing I heard was ?store is closing soon?, not even offering help ou greeting costumers coming through the doors ! Will never repeat this store and run away from other Superdrug?s stores !
January 2023 by Kate White
went there after work to pick up my ?next day delivery? item that I needed asap at 8:30ish pm to find the store closed when the google says open until 9:30pm ? i paid extra to kiss the doors..
December 2022 by kjkj
Good, got my perfume, the woman at the desk was very helpful in selecting a fragrance
December 2022 by Betty Pro
At 21:58 pm cash payment was not accepted. Staff said we don't accept cash at this time. I haven't done any shopping. Sad.
November 2022 by REEA SUBLIMINALS
The short woman wearing a hijab who worked here on 29 October in the evening should be fired immediately. I witnessed when she verbally abused a young girl who didn't even get the chance to enter the store. This worker simply didn't want to allow this girl to enter the store for no reason then she proceeded to intentionally THROW A SHOPPING CART towards the girl with a clear intention to hit her. Your worker needs to be sent to a psych ward and fired asap. I left the store after witnessing this and will never shop at Superdrug again. Disgusting.
October 2022 by Keroppi Frog
Came here on my birthday, my mum wanted to treat me to a donut eyeshadow palette and some face glitter. The lady who served me was very friendly and chatted to me about my birthday and how good the donut palette smelt! So nice little superdrug
October 2022 by Travel Reviewer
Very convenient with location in the station. Small so fine for basics only. Staff are friendly. I had threading done yesterday which was surprisingly cheap and done well.
October 2022 by QUEEN BABY YODA
Tazil, is disgusting. He groped me in the store and not only that when I confronted him he walked away as if nothing happened. This is disgusting behaviour coming from a young aspiring women. The man has been there long enough apparently and still touches women especially staff. DISGUSTING. this happened on 18 August around 4pm
July 2022 by Solo Traveler
super busy store but the shelves are kept somehow tidy. Many attentive staff on the floor to offer help, good customer service. Had some fun speaking French with one od the ladies at the till. overall, a very good experience.
June 2022 by Saud Firoz
Awfully unprofessional Staff! ?I've visited this store a couple times in last few weeks. I visit this store only to be served by an awfully unprofessional member of staff SAQIB. . Let me share my review based on the following 3 experiences :1. I wanted to buy something while I was in a rush. So I decided not to use my Superdrug loyalty card. When I told the colleague on the till (Saqib, as his name badge suggested) that I am in a rush and I am fine without the loyalty card, he was absolutely frustrated and sort of insisted on using the card not respecting my circumstances.2. Same time, I was buying a face mask which was 3 for 2. But I wanted to buy just one even though it was on promotion. The same guy again insisted on buying 3 for 2. When I said I will stick to one, he acted and gestured like I have committed a crime or I was a foolish customer. I felt absolutely humiliated and embarrassed in front of other customers.3. When I visited the store next time, it was such a coincidence that I was again served by the same colleague. This time again I wanted to buy a face mask. On the shelf edge label it said it should be £1.99 but when he scanned the product it came up to be £3.99. When I said that according to the shelf edge label it should be £1.99, he didn't even double checked it. As a customer I understand that sometimes price tags could be misplaced. But in that case I expected the colleague to either over ride the price for me or at least be apologetic for the confusion caused, but unfortunately he did neither. Rather, he in a very strict and unprofessional way said to me " this would be £3.99!". Again I felt like I have done something wrong and that is why I am being scolded.I would like Superdrug authorities to take it seriously and try and make your staff a bit more professional, so that we could shop respectfully. Thanks.
June 2022 by Z L
super busy store but the shelves are kept somehow tidy. Many attentive staff on the floor to offer help, good customer service. Had some fun speaking French with one od the ladies at the till. overall, a very good experience.
February 2022 by Joanna Kimberly Jara Aguirre
The staff are very rude , missing products every day, also they did not want to accept my student discount.
January 2022 by Keith S
Rude and insulting!Went in to buy some body lotion and put some on my hands and was approached by a shop person (named Luka) who asked if I was going to buy it. I replied ?yes? and she said it?s not a sample so once tried I?d have to buy it (which I replied again, that I was buying it).Seconds later another shop person (named Nahid) who tells me that next time I should buy it first before putting any on.I?ve been going to Superdrug for years and have never been spoken to so rudely before.@Superdrug - train your staff better!
December 2021 by Nakita Hunter
Nothing wrong with the store, just one incredibly rude member of staff who made an assumption and thrn proceeded to talk to me like a piece of dirt. Needless to say I wont be returning
