October 2023 by Sahar Estephane
Visited the Regent location (the body shop store) for its reopening and honestly I couldn't have met nicer employees.It was fabulous, the atmosphere, the competition, the drinks, all employees, the freebies... wish them all the LUCK in the world... their smiles were enough ... needless to say how helpful and cheerful they were, (most body shop employees are nice and helpful); but in that particular store it was magic pixie dust... Thank you for making my experience great and you made my day (one special person) !!!(won the advent calendar)????
April 2023 by Min-Ho Lee
Just walked out of this store, bought a small hand cream with my partner. Unwelcoming staff but very rude cashier!Pros:1. Nice smelling hand cream.Cons:1. Staff do not welcome you into the store nor do they offer any help when you?re looking around.2. Very rude cashier - rolls her eyes, doesnt make proper eye contact, complete lack of manners when communicating with customer.Overall avoid - staff have not had any customer service training.
March 2023 by O'Tuama Tours
Looking for a specific product that can?t get in lreland! Sooo helpful
October 2022 by Olga A A Tucholska
Was there 5mins ago and staff were absent-minded. Kept looking at the entrance when helping me at the till, not sure why. She could have just told me to wait a bit if needed to tend something urgently. She didn't even offer me to use my voucher which was about to expire if I didn't mention it. I'd rather wait a bit and had her full attention than treated like I was just passing by.
October 2022 by trisha l
Unacceptable customer service.Walked in with my friend tonight around 19:45, staff was mopping so we nicely asked if the store was still open and we proceeded to walk around in the shop.My friend asked the sales lady if the hair conditioner works immediately ( she was asking for recommendations) and the sales lady was very annoyed and said : ?NO! NOTHING WORKS IMMEDIATELY!?Me and my friend were shocked by her attitude. Her tone of voice was very rude and that?s not an answer a customer should have received.We were planning to buy some shampoo but we left empty handed instead, cause we were extremely upset about the customer service.Worst experience ever in London!!
July 2022 by John
This is a good store. The staff were very friendly and helpful and they had a good selection of stuff. I would definitely come back here!
April 2022 by Mustafa Mian
Great choice of staff, was served by Amreen, she was very helpful and showed great knowledge of products.
February 2022 by Delia Brachet
I did a walk-in this morning and I was welcomed by Monica who kindly helped me browsing through the shop to find I what I was looking for ! The shop has a good range of products and the staff is lovely and what a good sense of humour I had such a lovely time!
January 2022 by Sailor Mars
Not to bad, but neither amazing.The products are not that natural.The staff is good, the respect space and good quality customer service. But too much plastic in the packaging.
November 2021 by Irita Tutina
Staff members chatting about their private lives in the middle of the store. Customers having to walk around them while they?re discussing their personal business. Lady at the till very unfriendly. Overall I?d give 0 stars if that option was available.
July 2021 by Yackus Yobus
Absolutely terrible experience. I bought a sale item and the woman overcharged me for it only after I told her multiple times that the item is on sale she then walked over in a rude manner and charged me a cheaper price. She even called her manager over for this who was very rude with me and she kept giving me dirty looks as if I've done something wrong. I've been to other body shop locations and this was by far the worst ever. You should be embarrassed with yourself, treating customers like this.
July 2021 by pranav lahoty
The staff here is useless but the wide range of products are self explanatory!
October 2019 by Hassan Khan
1 of the many things I love about bodyshop but especially this branch is the high level of knowledge that the staff have. Ever so helpful
September 2019 by Elisa Barbieri
Amazing products, friendly staff.
September 2019 by ajay malhotra
Centrally located
